Job
Description
About Saina Lifestyles Limited Saina Lifestyles is a leading franchise partner of Stanley Lifestyles , a premium Indian luxury brand specializing in bespoke furniture, leather sofas, recliners, and interior solutions. Our showrooms provide a high-end retail experience for clients seeking premium home dcor and furniture collections. We represent design excellence and superior craftsmanship at every customer touchpoint. Role Objective The Showroom Sales Executive is responsible for providing an outstanding customer experience, guiding clients through our luxury product offerings, and helping them make informed purchase decisions. You will serve as a product expert and ensure every customer interaction reflects the elegance and prestige of the Stanley brand. Key Responsibilities 1. Customer Engagement & Sales Greet walk-in customers warmly and understand their requirements. Present and explain Stanley's furniture and dcor collections. Recommend products based on customer needs, preferences, and home design aesthetics. Assist clients with order placements, customization requests, and invoicing. Achieve individual and showroom sales targets consistently. 2. Product Presentation & Demonstration Display thorough knowledge of all product categories leather sofas, recliners, beds, dining sets, wardrobes, etc. Conduct live product demonstrations, focusing on craftsmanship, material quality, and luxury features. Educate customers on product care and maintenance. 3. Store Operations & Visual Merchandising Ensure merchandise is neatly displayed, tagged, and replenished as needed. Assist in maintaining the visual appeal and cleanliness of the showroom. Participate in regular stock audits and inventory checks. 4. CRM & Client Retention Collect and maintain customer contact details for follow-up and future engagement. Ensure timely follow-ups on inquiries, quotations, and post-sales services. Foster relationships with customers to promote referrals and repeat business. 5. Coordination & Reporting Coordinate with warehouse, logistics, and service teams for order execution. Provide daily sales updates and feedback to the Showroom Manager. Maintain documentation such as bills, delivery slips, and product catalogs. Qualifications & Skills Required Educational Qualification Graduate in any discipline (Commerce, Business, Interior Design preferred) Experience Minimum 25 years of experience in showroom sales (luxury retail or furniture preferred) Exposure to high-end retail clientele is a strong advantage Skills Fluent in English and Malayalam (Hindi is a plus) Excellent communication and interpersonal skills Sales-oriented, with a strong sense of customer service Professional appearance and demeanour Basic computer proficiency (CRM, POS, MS Office) Behavioral Attributes Confident and courteous Patient, good listener, and persuasive Team player with a positive attitude Passionate about design, interiors, or luxury lifestyle Work Environment Location : Stanley Studio Showrooms Cochin & Aluva Working Hours : 10:30 AM to 7:30 PM Weekly Off : One weekday (weekends are working) Work Days : 6 Days a Week
