Position Overview: We are seeking an experienced and organized Retail Operations Manager with a jewelry industry background to oversee day-to-day store operations. This position offers an exciting opportunity to lead and optimize the operations of a luxury jewelry store while delivering exceptional customer experiences. This role requires strong leadership, multitasking abilities, and a customer-focused approach to support business goals. Key Responsibilities: Oversee inventory processes, including stock monitoring, audits, and replenishments, to ensure accuracy and prevent discrepancies. Develop, implement, and enforce Standard Operating Procedures (SOPs) to streamline retail operations. Create and manage staff schedules, mentor team members, and ensure optimal coverage during store hours. Act as the primary point of contact (POC) for store operations, resolving pending issues and coordinating with internal teams. Enhance customer satisfaction by addressing inquiries, resolving complaints, and building lasting relationships. Monitor store performance metrics, provide reports to management, and recommend improvement strategies. Ensure compliance with industry standards, safety regulations, and brand guidelines. Required Skills & Qualifications: Proven experience in retail operations, preferably in the jewelry or luxury goods sector. Strong knowledge of inventory management and retail processes. Excellent leadership, communication, and problem-solving skills. Proficiency in creating and implementing SOPs. Ability to handle multiple responsibilities and work efficiently under pressure. Familiarity with POS systems and inventory software is a plus.
Profile Summary We are looking for a passionate and results-driven Store Sales Executive to join our luxury gem & jewelry store in Jaipur. The ideal candidate should have strong sales skills, a keen interest in sustainable luxury, and the ability to educate customers about the benefits of lab-grown diamonds while delivering an exceptional shopping experience. Key Responsibilities: Engage with customers to understand their preferences and assist them in selecting lab-grown diamond jewelry. Educate customers on the ethical, sustainable, and cost-effective benefits of lab-grown diamonds. Build and maintain strong relationships with clients to encourage repeat business. Drive sales by effectively showcasing products and offering personalized recommendations. Handle inquiries, resolve customer concerns, and provide after-sales support. Ensure the store is well-organized, visually appealing, and updated with the latest collections. Stay updated on lab-grown diamond trends, industry advancements, and product details. Meet and exceed individual and store sales targets. Assist in stock management, inventory checks, and sales reporting. Requirements: 3+ years of retail sales experience, preferably in jewelry, luxury goods, or fashion. A degree in Business, Marketing, or related fields is a plus. Strong communication and interpersonal skills. Professional Background with Gem and Jewelry is preferred. Ability to educate and persuade customers about lab-grown diamonds. Knowledge of jewelry trends, gemstones, and diamond grading (preferred), computer skills for billing, CRM, and inventory management. Fluency in English and Hindi is preferred. Well-groomed, professional, and customer-centric.
Profile Summary We are looking for a Store Manager to lead store operations, sales, and customer engagement in our luxury gem & jewellery store . The ideal candidate will manage the sales team, optimize inventory, and ensure a premium shopping experience. Key Responsibilities: Gathering trends from historical data in the showroom around sales as well as market research and provide relevant inputs to assist in the planning process. Adhere to the budget guidelines for showroom. Implement short-term operating plans and adhere to budgets provided. Ensure control over operating expenses in the showroom. Achieve the showroom sales and operating expenses targets while maintaining focus on quality of customer service in showrooms. Coordinate with merchandizing team to ensure the supply of merchandise to showroom as per the demand. Deliver showroom sales and operating expenses targets on a daily, weekly, monthly, quarterly and annual basis. Ensure high level of customer service and customer delight. Ensure the creation of right shopping ambience in the showrooms. Adhere to reverse logistics (for old gold) guidelines as per the defined SOPs. Support in execution of any activities aimed at increasing sales. Provide inputs for the merchandize requirements at the showroom based on showroom specific sales patterns and consumer preferences and provide proactive feedback on aspects of inventory levels, pricing, promotions, shelf space utilization. Responsible for conducting daily security checks in the showroom. Forecasting of demand basis the sales each day and transfer the knowledge around the fast moving designs and latest trends. Implement the loss prevention activities in the showroom as per the guidelines. Implement processes to minimize losses due to shop lifting or pilferage. Provide inputs for support and execution of facility management activities Support Regional Marketing Manager in executing all the marketing related activities. Execute the advertisement and promotions plans in the showroom Support marketing team for executing visual merchandising activities in the showroom. Ensure adherence to the showrooms standard operating procedures to drive efficiency and utilize communication channels to provide upward feedback from time to time]. Follow all showroom operations SOPs and work towards continuous improvement of the same. Conduct self-audits in the showroom on regular basis. Oversee all point of sales activities in the showroom which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling old gold and after sales service, gathering consumer data for feedback. Oversee the inventory management process in the showroom. Oversee that the showroom staff is presentable and well groomed Guide the staff to increase sales as well as profitability. Monitoring the overall training and development needs of staff in the showroom. Impart training regarding product knowledge, promotion offers and schemes etc. Support Regional Retail Operations Manager in identifying processes and trainings on aspects which will facilitate maximizing the conversion ratio in the showrooms. Nominate staff at regular intervals for the relevant training programs Foster a culture of ownership, innovation, customer focus, entrepreneurship and team work for all the employees in the showroom. Manage and support recruitment, set KRA's for direct reports, monitor overall showroom KRA's, conduct performance appraisal. Support business process re-engineering team in conducting audits in the showroom and take corrective actions for the processes which come out as improvement areas in audit results. Generate all the required reports (Daily sales and collections, monthly and quarterly MIS, market intelligence reports etc.
The Jewellery Merchandiser plays a key role in planning and presenting jewellery collections that reflect customer demand and market trends while ensuring business profitability. This role combines product curation, inventory control, supplier management, and visual merchandising to deliver an appealing and profitable product mix. Key Responsibilities Curate and plan jewelry assortments aligned with fashion trends and consumer demand. Conduct market and sales analysis to forecast demand and guide merchandise strategy. Manage inventory to maintain balanced stock levels and minimize losses. Develop and implement attractive in-store and online displays to boost sales. Collaborate with designers, suppliers, and manufacturers to ensure timely product delivery. Track sales performance and identify opportunities for growth. Assist in pricing strategies and promotional campaigns to stay competitive. Required Skills & Qualifications Strong analytical skills with the ability to interpret sales and market data. Excellent communication and negotiation skills for supplier and team coordination. Expertise in visual merchandising and product presentation. Keen attention to detail with a focus on quality and design aesthetics. In-depth knowledge of jewelry, gemstones, and manufacturing techniques. 5-7 years of experience in jewelry merchandising/retail. Bachelors degree in Business, Fashion Merchandising, or a related field preferred.
We are seeking a highly skilled and experienced Full Stack Developer with a strong background in MEAN (MongoDB, Express.js, Angular, Node.js) and MERN (MongoDB, Express.js, React, Node.js) stacks. The ideal candidate will have hands-on experience with SQL and NoSQL databases, robust backend development, and a working understanding of AI/ML technologies for integration into modern web applications. Key Responsibilities: • Design, develop, test, and deploy scalable web applications using MEAN and MERN stack. • Build and manage RESTful and GraphQL APIs for frontend-backend integration. • Work with both SQL (MySQL/PostgreSQL) and NoSQL (MongoDB) databases for data modeling, query optimization, and performance tuning. • Integrate AI/ML models and services (OpenAI, TensorFlow, Python microservices, etc.) into the product to enhance user experience or automate workflows. • Optimize application for maximum speed and scalability. • Implement and maintain CI/CD pipelines for deployment automation. • Collaborate with cross-functional teams, including UI/UX designers, DevOps, and data scientists. • Stay up-to-date with new trends, tools, and technologies in web development and AI. • Write clean, maintainable, and well-documented code following best practices. Required Skills & Qualifications: • 56 years of experience in full stack development. • Strong proficiency in JavaScript, TypeScript, Node.js, Express.js. • Experience with Angular (v10+) and React (v16+) frameworks. • Deep understanding of database systems: • NoSQL: MongoDB, Firebase, etc. • SQL: MySQL, PostgreSQL, or similar. • Experience integrating or building AI solutions using: • REST APIs for OpenAI, Langchain, TensorFlow, or custom Python ML models. • Basic knowledge of Python for backend or AI-related scripting is a plus. • Proficiency in using tools like Git, Docker, Jenkins, Postman, Swagger. • Experience with cloud platforms (AWS / Azure / GCP) and serverless architecture is a bonus. • Solid understanding of software development best practices and agile methodologies. Preferred Qualifications: • Bachelors degree in Computer Science, Engineering, or a related field. • Certification or hands-on project experience in AI/ML or cloud development. • Familiarity with DevOps practices and tools like Kubernetes, Nginx, PM2, etc.
The Accountant will oversee financial operations and compliance in the growing jewelry business. The role requires strong expertise in accounting principles, taxation, multi-state compliance, and leadership skills to support retail expansion and foster a collaborative work environment. Key Responsibilities: Accurate entry of sales, purchases, and inventory data into accounting systems. Maintain and reconcile financial records in Tally and Zoho Books. Generate daily, weekly, and monthly reports using Excel. Assist in preparing GST filings, bank reconciliations, TDS, and other statutory requirements. Coordinate with the accounts team to ensure timely and error-free data updates. Maintain organized documentation of all financial transactions. Requirements: Prior experience in data entry and accounting in a jewellery or retail environment is a plus Proficiency in Microsoft Excel, Tally ERP, and Zoho Books. Attention to detail and accuracy in financial recordkeeping. Strong understanding of basic accounting principles. Ability to work independently and manage time efficiently.