Position Overview: We are looking for a proactive and results-driven Senior Executive EV Sales to be based at our Head Office in Coimbatore . This is a multi-dimensional role with 80% focus on direct retail two-wheeler sales , and 20% on strategic sales involving battery partnerships with other OEMs (10%) and electric vehicle leasing solutions for corporates, startups, and individual customers (10%). The ideal candidate will be capable of both delivering front-end customer excellence and managing key business development initiatives. Key Roles & Responsibilities 1. Retail Two-Wheeler EV Sales 80% Focus You will be primarily responsible for managing the end-to-end retail sales operations at the Coimbatore Head Office showroom. This includes welcoming walk-in customers, explaining product features and specifications, conducting test rides, offering financing support, and ensuring a smooth purchase experience from inquiry to delivery. You will serve as the face of SVM for customers, acting as a knowledgeable, trustworthy, and professional brand ambassador. Achieving monthly and quarterly sales targets is a critical KPI. You will be expected to proactively pursue leads, convert inquiries into bookings, and continuously improve conversion rates. You’ll handle both inbound leads from digital platforms and outbound follow-ups through calls and physical visits, ensuring high responsiveness and closure rates. 2. Field Sales & Sales Campaign Execution In addition to showroom-based sales, you will play a key role in executing field sales activities and local brand activation campaigns. You will organize and participate in outdoor promotional activities such as test ride campaigns, college and corporate roadshows, residential society activations, and weekend sales campaigns across the Coimbatore region. Your presence at high-footfall locations like IT parks, shopping malls, exhibitions, and auto expos will help increase visibility, generate leads, and boost sales conversions. Working with the marketing team, you will help implement region-specific promotions, distribute marketing collateral, and engage with potential customers face-to-face. You will be responsible for setting up field sales infrastructure such as demo bikes, tents, banners, and registration booths, and ensuring these campaigns are well-executed and aligned with the brand guidelines. Your on-ground efforts will directly contribute to achieving the company’s local sales goals. 3. Battery Sales to Other OEMs – 10% Focus Part of your role involves supporting SVM’s battery business by connecting with other electric vehicle OEMs that could benefit from our battery solutions. You will identify potential partners, build relationships with decision-makers, understand their requirements, and offer battery products suited to their vehicle platforms. This includes providing product information, coordinating technical discussions with internal teams, and helping close B2B sales opportunities. You will assist in preparing proposals, basic commercial negotiations, and ensuring smooth delivery and post-sale support. Your knowledge of the EV ecosystem and ongoing interaction with industry players will help position SVM as a trusted supplier of high-performance battery solutions. 4. EV Leasing for Corporates & Individuals – 10% Focus You will also support the expansion of SVM’s EV leasing model by promoting flexible leasing plans to corporates, startups, and individual customers. This includes pitching vehicle leasing benefits during field campaigns, setting up meetings with procurement heads or fleet managers, and helping structure customized leasing proposals. Your responsibility will include understanding clients’ business use cases, coordinating with internal finance and legal teams, and ensuring smooth onboarding and after-sales servicing of leased vehicles. This initiative is crucial to building long-term, recurring customer relationships and supporting sustainable mobility for businesses. 5. Reporting, CRM Management & Strategy Support You will be responsible for maintaining accurate and updated data on leads, sales performance, and campaign results using CRM and reporting tools. Regular reporting on pipeline status, market feedback, field campaign insights, and competitor activities will be expected. Cross-functional collaboration with the marketing, logistics, product, and operations teams will be essential to ensure high customer satisfaction and process efficiency. Your feedback from the field and direct customer interactions will help shape product enhancements and strategic decisions.
Major Key Responsibilities Area Responsible for performing regular service and maintenance of our products at our in-house service facility. This includes checking critical components like the battery, motor, controller, brakes, tires, suspension, and other electrical and mechanical systems. Ensuring timely and preventive maintenance helps avoid breakdowns and extends the lifespan of the bikes. Diagnosis and Troubleshooting : You will assist in identifying technical issues through systematic inspection and basic diagnostic tools. Whether its an electrical fault, performance drop, or hardware failure, your role is to find and address the problem efficiently. Working closely with senior engineers Research and Development Department, you'll help in resolving the root cause of customer complaints and suggest preventive measures. On-Site Customer Service Support : The role involves traveling to customer locations when needed for periodic servicing, emergency repairs, or complaint resolution. You will be expected to carry the necessary tools, spare parts, and perform on-the-spot diagnosis and repair. Ensuring timely service at the customers location will be crucial in maintaining customer satisfaction and trust. Warranty Support and Complaint Handling: Handling basic warranty-related service requests is a key part of the role. You will assist in assessing the claim validity, replace or repair faulty parts under supervision, and ensure proper documentation is submitted for warranty tracking. Collecting defective parts and providing feedback helps improve product quality. Customer Education and Interaction : An important responsibility is to guide customers on proper usage, charging habits, and basic maintenance of electric bikes. Educating customers helps reduce misuse, increases satisfaction, and ensures safer operation. Your ability to clearly communicate instructions and handle queries will directly impact the service experience. Documentation and Service Reporting : You must maintain detailed and accurate records of all service activities, including job cards, field visit logs, and spare part usage at our ERP Systmen (Odoo). Reporting your daily tasks, service completion status, and customer feedback to your supervisor is necessary. Familiarity with MS Excel or service software will help in systematic data entry and tracking. Educational Qualification : Diploma/Any Engineering Graduate with related discipline at least 3+ years of experience in Automobile Industry with track record of Technical Support / Service Department. Additional certification or training in EV systems, diagnostics, or technical support will be an added advantage Skills and Competencies : 1. Basic knowledge of EV components – battery, motor, controller, wiring, etc. 2. Strong troubleshooting and diagnostic skills. 3. Hands-on experience in servicing, repairs and technical support. 4. Good customer communication and handling skills. 5. Familiar with service documentation, MS Excel, and ERP tools (Odoo preferred). 6. Team-oriented with a collaborative approach, Quick learner, adaptable to new EV technologies. 7. Willing to travel; valid two-wheeler license required.
SVM is a leading player in Indias electric vehicle industry and is a fully owned entity of Srivaru Holding Limited, stock listed at Nasdaq: SVMH. Committed to driving sustainable mobility solutions, we are seeking a dynamic and experienced Sales Head with a solid track record in 2 wheeler E-automobile industry. This role offers a unique opportunity to shape the perception of our company on the global stage and engage with a diverse group of stakeholders. Key Roles and Responsibilities Market Analysis & Strategic Planning : Conduct in-depth market research to identify emerging trends, industry dynamics, customer behavior, and competitive landscapes in the electric two-wheeler sector. Analyze region-specific opportunities for market entry, expansion, diversification, and partnerships. Develop and implement a forward-looking business development strategy that aligns with SVMs growth objectives and sustainability mission. Monitor and assess the impact of government policies, EV subsidies, and infrastructure developments on business performance. Sales Growth & Revenue Acceleration : Own and drive the achievement of sales and revenue targets through effective channel development, territory expansion, and product penetration. Explore new sales channels (e.g., B2C, fleet, institutional, government), market segments, and high-potential geographies. Build and promote a performance-driven sales culture across the organization, focusing on KPIs, accountability, and outcome orientation. Track sales metrics, generate reports, and identify strategic levers to improve conversion rates and sales efficiency. Dealer Development & Channel Excellence : Identify, evaluate, and onboard new dealers to strengthen the pan-India distribution footprint in line with demand forecasts and strategic goals. Cultivate strong relationships with dealers, suppliers, and ecosystem partners, fostering mutual growth and trust. Oversee dealer performance using KPIs and dashboards, ensuring regular reporting on sales, operations, and customer service. Guide dealers on business management best practices, including: Timely financial reporting, Working capital efficiency, Use of Dealer Information Network at DMS. Ensure execution of New Dealer Support Programs, training rollouts, and infrastructure setup initiatives. Manage and provide budget accruals for dealer development initiatives, in coordination with finance and accounting teams. Product Development & Market Feedback : Act as the voice of the customer and the market, providing critical feedback to the product development and R&D teams. Collaborate on the ideation and evolution of innovative electric mobility solutions that meet regional customer needs. Ensure continuous alignment between product roadmaps and evolving market demands, including feature improvements, pricing, and sustainability attributes. Regulatory & Compliance Management : Stay abreast of automotive and EV industry regulations, including state and central government mandates, FAME guidelines, safety standards, and EV policy updates. Ensure that all national and regional operations are conducted in full compliance with legal, ethical, and regulatory requirements. Work closely with legal and compliance teams to support dealership certifications, documentation, and dispute resolutions if needed. Team Leadership & Capability Building : Build, lead, and mentor a pan-India team of regional heads, sales managers, and business development professionals. Set clear performance objectives, ensure ongoing coaching, and conduct regular performance reviews and development discussions. Foster a culture of ownership, excellence, and customer-first thinking across all levels of the sales organization. Cross-Functional & External Collaboration : Coordinate with Marketing, Product, Service, Finance, HR, and other departments to ensure seamless execution of business plans. Contribute to national marketing campaigns, dealer meets, and brand awareness programs to drive demand generation. Engage with key external stakeholders, including government agencies, EV alliances, OEM partners, and suppliers to advance SVM’s presence and thought leadership in the EV space. Sales Operations, Forecasting & Budget Management : Lead accurate sales forecasting, budgeting, and reporting activities to ensure effective business planning. Monitor and optimize regional and national sales operations, identifying gaps and deploying corrective actions. Ensure timely sharing of insights, risks, and opportunities with senior leadership and contribute to quarterly and annual business reviews. Business Agility & Geographic Flexibility : Demonstrate full flexibility and readiness to relocate or travel across India based on organizational needs, regional expansions, or strategic deployments. Lead new market development initiatives, including location scouting, competitive benchmarking, and dealer infrastructure setup.
SVM is a leading player in Indias electric vehicle industry and is a fully owned entity of Srivaru Holding Limited, stock listed at Nasdaq: SVMH. Committed to driving sustainable mobility solutions, we are seeking a dynamic and experienced Regional Sales Manager with a solid track record in 2 wheeler E- automobile industry. This role offers a unique opportunity to shape the perception of our company on the global stage and engage with a diverse group of stakeholders. Key Roles and Responsibilities Regional Sales Planning & Execution : Develop and implement a comprehensive sales plan for Tamil Nadu and Kerala, aligning with the companys sales strategy and growth targets across. Translate company objectives into region-specific action plans to drive market share, revenue growth, and dealership performance. Closely monitor sales trends and proactively adjust strategies to meet or exceed monthly, quarterly, and annual sales targets. Sales Forecasting, Reporting & Budgeting : Deliver accurate sales forecasts, analyze performance data, and generate regular reports on sales metrics, team performance, and regional progress. Monitor and manage regional sales budgets effectively, ensuring optimal utilization of resources to drive returns. Maintain clear communication with the national sales head and senior leadership, highlighting challenges, opportunities, and solutions. Market Intelligence & Competitive Analysis : Continuously gather insights on customer preferences, competitor products, pricing, dealer activities, and promotional strategies. Share timely and actionable intelligence with product, marketing, and strategy teams to shape product offerings and go-to-market plans. Monitor local government policies, EV incentives, and infrastructure developments that can impact regional business performance. Team Building & Leadership : Recruit, train, and manage a high-performing regional sales team, including Area Sales Managers and field executives. Set clear KPIs and targets for team members, provide regular performance feedback, and foster a culture of ownership, accountability, and continuous improvement. Conduct regular field visits with team members to ensure effective ground-level execution and dealer engagement. Brand Building & Customer Experience : Champion the SVM brand in the region by ensuring all customer touchpoints – showrooms, service centers, test rides, events – reflect the brand's mission and values. Ensure consistent delivery of an exceptional customer experience across all dealerships and service outlets. Work closely with the marketing team to drive localized campaigns, product launches, and promotional events. After-Sales Support & Service Integration : Collaborate with service teams to ensure a seamless after-sales experience, including service readiness at dealer points and customer issue resolution. Monitor service quality and customer feedback to identify improvement areas and enhance satisfaction and retention. Retail Network Development & Management : Identify high-potential markets and strategically refer new dealers and sub-dealers to our dealer development team to strengthen SVM’s retail presence. Guide and support existing and new dealers with business planning, inventory management, local marketing activities, and lead generation initiatives. Stakeholder Collaboration & Compliance : Work cross-functionally with internal teams – marketing, product, finance, service – to drive alignment and execution excellence. Ensure all regional operations adhere to SVM’s compliance guidelines, ethical standards, and company policies.
Customer Engagement & Sales Conversion: Engage proactively with potential customers through both inbound and outbound calls to assess their needs, answer inquiries, and convert leads into sales. Identify customer pain points, recommend appropriate solutions, and emphasize the unique features and benefits of products or services to address those needs. Utilize strong communication and negotiation skills to overcome customer objections and close sales. Effective Communication: Utilising advanced communication techniques (active listening, empathy, clear articulation) to build rapport and trust with customers, ensuring a positive and engaging experience. Tailor sales pitches and presentations to different customer profiles, addressing specific concerns while highlighting key value propositions. CRM Management & Record Keeping: Maintain accurate and up-to-date records of all customer interactions, inquiries, sales activities, and follow-ups in the CRM system to ensure a seamless customer journey. Track customer interactions and ensure timely follow-up to drive lead nurturing and long-term relationship building. Ensure the team adheres to CRM best practices and leverages the system for maximum efficiency. Data Analysis & Performance Optimization : Monitor key sales metrics and analyze conversion data to assess team performance and identify areas for improvement. Provide actionable insights and recommendations to enhance sales strategies, improve sales pitch effectiveness, and maximize conversion rates. Regularly review team performance against set goals and KPIs, offering constructive feedback and coaching where necessary. Collaboration with Marketing : Partner with the marketing team to refine and optimize lead generation strategies and campaigns, ensuring the alignment of sales and marketing efforts. Provide valuable insights and feedback on lead quality, customer behavior, and market trends to help refine outreach and targeting strategies. Help increase conversion rates by contributing to the development of marketing materials and sales collateral that resonate with the target audience. Sales Strategy Development : Develop and implement effective sales strategies that align with SVMs overall mission, vision, and market objectives. Ensure that all sales initiatives are in line with the companys goals, values, and brand messaging. Continually assess market conditions and competitor offerings to adjust sales approaches and stay ahead of industry trends. Team Leadership & Motivation : Lead, mentor, and coach a high-performing tele sales team to consistently exceed sales targets while maintaining a positive, productive work environment. Foster a culture of excellence, teamwork, and accountability within the sales team by promoting continuous learning, collaboration, and motivation. Conduct regular performance reviews, set clear goals, and provide ongoing training to ensure the teams growth and success. Customer Satisfaction & Relationship Management: Ensure a high level of customer satisfaction by addressing any issues or concerns promptly and ensuring post-sale support as needed. Build and nurture long-term relationships with customers to encourage repeat business and referrals. Act as a trusted advisor to customers, providing them with solutions that genuinely meet their needs. Skills & Qualifications Proven experience in a tele sales or inside sales role, with a strong track record of meeting or exceeding sales targets in automobile industries. Strong leadership skills with experience in managing and motivating a team to achieve and exceed goals. Proficiency in using CRM systems (e.g., Salesforce,ERP - Odoo) to manage customer interactions and track sales progress. Analytical mindset with the ability to interpret sales data, identify trends, and adjust strategies accordingly. Ability to work collaboratively with cross-functional teams (marketing, customer service, etc.) to drive business results. Strong organizational skills and attention to detail to manage multiple tasks and priorities effectively. Ability to stay calm under pressure and handle challenging sales situations with professionalism.
Sales Target Setting and Achieving Relationship Building and Networking Customer Relationship Management Marketing and Promotional Activities Market Analysis and Strategy Development Customer Feedback and Market Insights Compliance and Reporting Provident fund Annual bonus Health insurance Food allowance
As an Area Sales Manager in the Sales & Business Development department would be pivotal in driving growth and expanding the market presence of the company. Here's how you can excel in this position: Market Analysis and Strategy Development : Conduct thorough market analysis to identify potential customers, competitors, and market trends in the electric bike industry. Use this information to develop strategic plans for sales and business development initiatives tailored to different regions within your area of responsibility. Relationship Building and Networking : Build and maintain strong relationships with dealers, distributors, and other key stakeholders in the electric bike industry. Attend industry events, trade shows, and networking opportunities to expand the company's network and establish partnerships that drive sales growth. Sales Target Setting and Monitoring : Set ambitious yet achievable sales targets for your area based on market potential and company objectives. Implement effective sales tracking systems to monitor performance against targets and identify areas for improvement. Product Knowledge and Training : Develop a deep understanding of the company's electric bike products and their features, benefits, and competitive advantages. Provide training and support to dealers and distributors to ensure they are equipped with the knowledge and skills to effectively sell the company's products. Customer Relationship Management (CRM): Implement and utilize CRM software to manage customer interactions, track leads, and monitor the sales pipeline. Use CRM data to identify sales opportunities, prioritize leads, and provide personalized support to customers throughout the sales process. Marketing and Promotional Activities : Collaborate with the marketing team to develop marketing campaigns, promotions, and advertising initiatives to increase brand awareness and drive sales. Leverage digital marketing channels, social media platforms, and traditional advertising methods to reach target customers effectively. Customer Feedback and Market Insights : Gather feedback from customers, dealers, and distributors to understand their needs, preferences, and pain points. Use this feedback to inform product development efforts, improve customer service, and refine sales and marketing strategies. Compliance and Reporting : Ensure compliance with relevant laws, regulations, and industry standards in all sales and business development activities. Prepare regular reports and presentations for senior management to communicate sales performance, market trends, and business development activities
Territory Sales Planning & Execution : Develop and implement detailed sales plans for assigned territories, aligned with company sales strategy and growth objectives. Translate regional sales goals into actionable territory-level targets to increase market share, revenue, and dealership performance. Monitor sales trends within the territory and adjust execution strategies to consistently achieve monthly and quarterly targets. Sales Forecasting, Reporting & Budgeting : Prepare accurate territory-level sales forecasts, track performance metrics, and submit regular reports on progress. Manage the territory sales budget effectively to maximize ROI and ensure efficient allocation of resources. Maintain timely communication with Area Sales Manager and Regional Sales Head regarding performance, challenges, and opportunities. Market Intelligence & Competitive Analysis : Gather insights on local customer preferences, competitor activities, product positioning, pricing, and promotions. Share findings with product, marketing, and strategy teams to improve offerings and drive stronger market penetration. Stay updated on local government EV policies, subsidy schemes, and infrastructure developments impacting sales. Team Engagement & Dealer Support : Work closely with dealership staff and field executives to drive effective sales execution. Provide training, guidance, and performance feedback to dealership sales teams to strengthen capabilities and customer engagement. Conduct regular market visits to ensure dealer compliance, monitor performance, and provide support in lead generation and retail operations. Brand Building & Customer Experience : Ensure all customer touchpoints within the territory showrooms, test rides, service centers, and events reflect SVM’s mission and values. Drive customer delight through consistent, high-quality engagement across dealerships. Collaborate with the marketing team to execute localized campaigns, product launches, and promotional activities. After-Sales Support & Service Integration : Partner with service teams and dealers to deliver a seamless after-sales experience. Monitor service quality and address customer concerns promptly to ensure satisfaction and repeat business. Support dealers in building strong service infrastructure within the territory. Retail Network Development & Management : Identify potential sub-dealer and retail expansion opportunities within the territory. Support dealers in business planning, inventory management, and local marketing execution. Assist in strengthening dealer profitability and customer acquisition strategies. Stakeholder Collaboration & Compliance : Work collaboratively with cross-functional teams – marketing, product, service, finance – to ensure alignment on goals and execution. Uphold company compliance guidelines, ethical standards, and policies across all territory-level operations.
Key Roles and Responsibilities RTO Documentation & Coordination : Manage and oversee all RTO-related activities for new vehicle registrations, transfers, and endorsements on the Parivahan portal. Ensure timely submission and approval of Form 20, Form 21, Form 22, Homologation documents, Load Invoice, Insurance, Invoice, and other statutory documents required for EV vehicle registrations. Coordinate with RTO offices and authorized dealers to resolve discrepancies or documentation issues. Legal Compliance & Documentation : Maintain up-to-date knowledge of the Motor Vehicle Act, EV policies, state RTO guidelines, and central transport regulations. Ensure complete compliance with RTO and legal documentation requirements across assigned territories. Prepare, verify, and archive legal documents related to vehicle ownership, permits, finance, and insurance. Homologation & Type Certification : Coordinate with ARAI / ICAT / Government agencies for vehicle homologation and type approval certification (TCR). Manage TCR documentation for showroom design approvals and ensure compliance with RTO/state regulations. Ensure smooth state-level RTO approvals for new models and showroom operations. Dealer & Customer Support : Support dealerships in processing customer RTO applications, financing documentation, insurance, and finance-related paperwork. Train dealer staff on Parivahan portal usage, RTO documentation processes, and compliance requirements. Address and resolve customer queries related to registration, RC issuance, hypothecation, and finance documentation. Parivahan Portal Management : Operate and monitor the Parivahan portal for data entry, approvals, corrections, and status updates. Troubleshoot portal/system issues and coordinate with authorities or internal IT teams for quick resolution. Generate periodic MIS reports on registration status, pending cases, and completed transactions. Process Improvement & Reporting : Identify gaps in RTO/legal documentation processes and recommend improvements for faster turnaround. Maintain dashboards and reports on registration timelines, compliance adherence, and customer satisfaction. Collaborate with sales, service, and finance teams to streamline end-to-end documentation workflows. Stakeholder Management : Build and maintain strong relationships with RTO officials, homologation agencies, dealers, insurance partners, and internal teams. Ensure alignment with SVMs compliance standards, ethical business practices, and customer-first philosophy.
Job Purpose The Laser Welding Operator will be responsible for operating, monitoring, and maintaining laser welding cells to ensure safe, efficient, and high-quality production of EV components. The role requires adherence to standard operating procedures, quality assurance checks, and safety guidelines while supporting SVMs vision of sustainable mobility and world-class manufacturing excellence. Key Responsibilities Production & Operations Load raw materials/parts into laser weld cells and initiate machine start-up procedures. Operate, monitor, and maintain weld cell components, automation systems, and part feeders. Conduct job changeovers and basic equipment adjustments as per work instructions. Ensure seamless material flow and report any operational issues promptly. Quality Assurance Perform in-process inspections and quality checks to maintain 100% defect-free output Record QA checks and maintain accurate production logs. Monitor camera software, sensors, and automation tools for functionality and errors. Safety & Compliance Adhere to all safety protocols and company standards. Maintain a clean, safe, and organized working environment. Operate forklift and material handling equipment (after certification) safely. Continuous Improvement Support troubleshooting and preventive maintenance activities. Provide feedback to supervisors for process and quality improvements. Participate in skill enhancement and training programs.
We are seeking a Senior Electrical Engineer Lithium Battery with strong expertise in electrical engineering, power electronics, and hands-on experience in EV battery design and development (2-wheeler domain) . The role involves designing, validating, and optimizing advanced lithium battery packs, ensuring compliance with automotive standards, and driving innovation for sustainable electric mobility solutions. This role offers a unique opportunity to shape the perception of our company on the global stage and engage with a diverse group of stakeholders. Key Roles & Responsibilities 1. Collaborate with cross-functional teams to transform concepts into practical solutions. 2. Lead electrical design, development, and validation of lithium battery packs. 3. Develop and test product prototypes using electrical simulations. 4. Define and document technical specifications for prototype design, testing, and approval. 5. Manage component-level and full-vehicle approval processes with state and central testing centers. 6. Ensure all electrical aspects of vehicle programs meet safety, quality, and usability requirements. 7. Conduct log analysis of battery data and translate observations into actionable development insights. 8. Lead lifecycle and ageing tests, SOC/SOH algorithm development, and EMI/EMC-compliant hardware design. 9. Coordinate with certification teams for Type Approval Certificates and ensure compliance with ISO26262 and traction battery standards. 10. Specify and peer-review requirements for chargers associated with lithium battery packs. 11. Maintain complete documentation for process repeatability and training. 12. Ensure compliance with health and safety regulations at all stages of development. Key Result Areas (KRAs) 1. Deliver project roadmaps from an electrical perspective, aligned with business goals. 2. Ensure timely execution of projects with 100% adherence to deadlines. 3. Achieve all budgeted cost targets and maintain high-quality standards. 4. Drive safety, quality assurance, and certification compliance in all electrical deliverables. 5. Foster a conducive environment for innovation, collaboration, and continuous improvement. Technical Expertise 1. Strong systems approach to battery product design & development . 2. Familiar with mechanical and thermal aspects of battery design. 3. Hands-on exposure to cell selection, characterization, pack design, validation, SOC/SOH algorithms . 4. Knowledge of Battery Management Systems (BMS) design & development . 5. Expertise in high-current power electronics applications, protection & diagnostic circuitry . 6. Understanding of SDLC, V-model, problem-solving techniques . 7. Ability to work with charger specifications and reviews.