Showroom Manager (Jewelry)

As a Showroom Manager in the Jewelry Industry with 4 years of experience, your role will involve overseeing various aspects of showroom operations to ensure a seamless customer experience and drive sales. **Key Responsibilities:** - **Showroom Operations** - Oversee day-to-day showroom functioning, ensuring smooth operations and maintaining a clean and aesthetically pleasing environment. - Manage inventory levels, stock replenishment, and coordinate with suppliers for ordering and updates. - **Sales & Customer Service** - Greet, guide, and assist customers in selecting jewelry based on their preferences and budgets. - Meet and exceed monthly sales targets through effective sales techniques and relationship building. - Handle customer queries, concerns, and complaints professionally to maintain high customer satisfaction. - **Staff Management** - Supervise, train, and motivate showroom staff on product knowledge, selling skills, and customer service standards. - Prepare staff schedules, assign tasks, and ensure a positive work environment. - **Visual Merchandising** - Implement visual merchandising strategies to enhance product appeal and align with brand guidelines. - **Reporting & Documentation** - Maintain sales records, daily reports, and customer data for analysis and business growth. - Ensure billing accuracy, cash handling, and compliance with company policies. - **Customer Relationship Management** - Build relationships with premium clients for repeat business and coordinate appointments for customization and special orders. **Skills & Competencies:** - Strong sales and negotiation skills - Excellent communication and interpersonal abilities - Knowledge of precious metals, diamonds, and gemstones - Team leadership and staff training experience - Inventory and stock management proficiency - High attention to detail and luxury brand etiquette - Proficiency in POS, billing, and CRM software **Education:** - Bachelors degree or relevant qualification In addition to the job responsibilities and qualifications, you will be working full-time at the showroom located in Coimbatore.,