ServiceNow Tester

Key Responsibilities

ServiceNow Quality Assurance

▪ Create and maintain test cases/ scripts for manual and automated testing▪ Create, maintain, evolve the test concept of the team▪ Perform Functional, System Integration, Regression, Performance tests▪ Design and develop automated tests in the ServiceNow Automated Test Framework (ATF)application▪ Document, troubleshoot, clearly communicate and follow-up on all issues/defects/findingsthat are encountered during the performance and execution of manual and automatedtesting▪ Collaborate and work closely with developers and Product Owners to design specific testingstrategies for the features being developed and automate them▪ Collaborate with other teams to design common testing strategies and consult/support themfor UAT/ End-to-End tests▪ Following the idea of "Communities of Practice"▪ Provide ideas to improve testing and ensure high quality of software artifacts▪ Collaborate with the whole agile team, coach, provide guidance and assist to upskill thecolleagues for a cross-functional and agile way of working▪ Participate in agile ceremonies, assessing and estimating requirements

Qualifications

▪ 3+ years experience of manual and automated testing in ServiceNow▪ Experience working in an agile software development and software quality assuranceenvironment▪ Experience in modern engineering practices, e.g. DevOps, CI/CD, automation, APIs▪ One or more ServiceNow certification(s) such as Certified System Administrator (CSA),Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)▪ Excellent problem-solving and communication skills▪ Eagerness for self-development, strive for quality, problem solving skills, reliable andthorough personality and a good sense of humor▪ Ability to work in a fast-paced, dynamic environment

Optionally

• ISTQB Certified Tester
• Knowledge of telecom-specific service delivery practices and processes
• Experience with the Telemanagement Forum (TMF) Open APIs
  

Skills: servicenow,quality assurance,testing,automated testing