Servicenow Technical Consultant

5 - 10 years

7 - 12 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

In this role, you will be responsible for the end-to-end technical delivery of ServiceNow solutions, including front-end UI/UX customization, backend configuration, scripting, and integration with third-party systems. You will collaborate with cross-functional teams, stakeholders, and clients to design and implement scalable and effective solutions on the ServiceNow platform.

Key Responsibilities:

  • Gather technical and business requirements to design and implement ServiceNow solutions.
  • Develop custom applications, modules, and integrations within the ServiceNow platform using JavaScript, GlideScript, REST/SOAP APIs, and Flow Designer.
  • Customize ServiceNow components such as Service Catalog, Incident, Problem, Change, Knowledge, CMDB, Discovery, Asset Management, and others.
  • Create user-friendly, responsive UIs using HTML, CSS, AngularJS, and Service Portal.
  • Configure workflows, business rules, client scripts, UI policies, UI actions, and data policies.
  • Integrate ServiceNow with external systems via REST/SOAP, MID Server, or other integration methods.
  • Work in Agile/Scrum development cycles and participate in sprint planning, reviews, and retrospectives.
  • Provide technical leadership in ServiceNow best practices and mentor junior developers.
  • Conduct unit testing, peer reviews, and support UAT and deployment processes.
  • Ensure platform security, performance, and maintainability in compliance with enterprise standards.
  • Maintain technical documentation and knowledge transfer to internal/external teams.

Required Skills:

  • Acts as a bridge between Architect and Developer roles.
  • Works on

    end-to-end configuration, customization, and integration

    of all major modules.
  • Responsible for

    Service Portal UI development

    ,

    reporting

    , and

    performance analytics

    .
  • Strong in

    ServiceNow REST API, custom widgets, and App Engine Studio

    .

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