ServiceNow SAM Specialist

3 years

0 Lacs

india

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

servicenow sam software management communication customization configuration integration design ui compliance licensing development cad certifications scripting javascript

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview:

ServiceNow Software Asset Management (SAM) Specialist


Key Responsibilities:

  • Implement and manage

    ServiceNow SAM modules

    to optimize software asset lifecycle
  • Design and develop solutions including

    UI Policies, Business Rules, Client Scripts, and Workflows

  • Customize and configure ServiceNow applications

    to meet business requirements

  • Integrate ServiceNow with third-party systems and tools

  • Collaborate with stakeholders to gather requirements and translate them into technical solutions
  • Ensure compliance with licensing agreements and optimize software usage
  • Provide technical guidance and

    best practices for ServiceNow development and SAM processes


Required Skills & Qualifications:

  • 3+ years of hands-on experience with ServiceNow platform
  • Strong knowledge of

    ServiceNow SAM module

    and related processes
  • Proven experience in implementation, customization, configuration, and integration of ServiceNow
  • Expertise in designing solutions including UI Policies, Business Rules, and Client Scripts

  • CAD and CIS certifications are mandatory

  • Excellent problem-solving and analytical skills
  • Strong communication and stakeholder management abilities


Nice to Have:

  • Experience with

    ITAM (IT Asset Management) and ITSM module

  • Knowledge of scripting languages (JavaScript, GlideScript)
  • Familiarity with ServiceNow APIs and integration pattern

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