ServiceNow ITSM Sr. Developer

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ServiceNow Sr. Developer

Following rapid expansion of new name clients into the customer SaaS ServiceNow practice, we are seeking a Sr. Developer that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements

Customer Right Now:

There's never been a more exciting time to work at customer - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.

What we offer:

• The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
• Unrivalled investment and training in you and your career
• Stimulating environment offering ongoing learning opportunities
• Culture of innovation and inspiration
• Competitive salary and generous benefits
• A very flexible and creative environment for everyone

Role and Accountabilities:

This will suit an experienced ServiceNow professional with a successful recent track record. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.

Candidates will be experienced in leading ServiceNow engagements end to end,

In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:

• Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
• Configure / customize ServiceNow platform specifically ITSM and experience with developing integrations with external third party systems.
• Prior hands-on experience implementing ITSM.
• Define business problems/opportunities with constraints, goals, budgets and timelines.
• Communicates technical problems and solutions to both technical and non-technical audiences.
• Ability to convey complex technical concepts in understandable business terms
• Consults with business analyst/project manager to develop appropriate technical solutions.
• Document and gain acceptance / approvals of selected final solutions.
• Execute technical solutions in capacity as a Sr. consultant.
• Contribute to the development of customer IP solutions in ServiceNow.
• Coach and advise other Developers.

Qualifications

Skills and Experience Requirements:

• Bachelor's degree with at least 5 years of ServiceNow design and development experience
• Development experience on the ServiceNow platform including customization of applications such as ITSM and custom apps.
• Experience developing ServiceNow solutions and technical design documents from business requirements.
• Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
• Experience developing, implementing, and maintaining large-scale applications and systems.
• At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
• Must have strong requirements gathering experience.
• Programming expertise in Java, JavaScript or other functional programming languages
• Demonstrated understanding of ITIL practices
• Excellent written and oral communication skills.

Skills and Certifications

• ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM Product lines
• ITIL v3 certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities