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ServiceNow ITSM Developer/Lead/Architect

ServiceNow ITSM Developer/Lead/Architect

Capgemini

11 - 15 years

18 - 25 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

servicenow rest css business rules knowledge management javascript scripting itsm ui data modeling apis html servicenow development soap

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your role

Develop and configure ServiceNow applications, modules, and workflows including Incident, Problem, Change, Request, and Knowledge Management.

Customize applications using workflows, UI policies, business rules, client scripts, script includes, ACLs, and other platform features.

Create and maintain dashboards, reports, service catalogs, and automated processes.

Develop and maintain integrations with third??party systems using REST/SOAP APIs and IntegrationHub.

Troubleshoot technical issues and ensure application stability and performance.

Implement and manage ServiceNow roles, ACLs, authentication, and security best practices.

Your profile

Strong knowledge of ServiceNow ITSM modules (Incident, Problem, Change, Knowledge).

Proficiency in JavaScript, GlideScript, HTML, CSS.

Experience with ServiceNow development tools (Studio, Flow Designer, Update Sets).

Expertise in REST/SOAP integrations, scripting APIs, and data modeling.

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Paris France

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ServiceNow ITSM Developer/Lead/Architect