Technology Architect

8 - 12 years

35 - 50 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description



Job Summary

We are seeking a Technology Architect with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in CIMCII and Contact Center Advisory Services. This hybrid role requires a strategic thinker who can design and implement technology solutions that enhance our operations. The candidate will work closely with cross-functional teams to drive innovation and efficiency in our supply chain and IT consulting domains.

Responsibilities

  • Design and implement robust technology architectures that align with business objectives and enhance operational efficiency.
  • Collaborate with cross-functional teams to integrate CIMCII solutions into existing systems ensuring seamless functionality.
  • Provide expert advisory services for contact centers optimizing processes and improving customer interactions.
  • Analyze business requirements and translate them into technical specifications ensuring alignment with organizational goals.
  • Oversee the development and deployment of technology solutions ensuring they meet quality standards and project timelines.
  • Evaluate emerging technologies and recommend innovative solutions to improve business processes and outcomes.
  • Ensure compliance with industry standards and best practices in technology architecture and implementation.
  • Develop and maintain comprehensive documentation for technology solutions facilitating knowledge sharing and continuity.
  • Conduct regular assessments of technology infrastructure identifying areas for improvement and implementing necessary changes.
  • Collaborate with stakeholders to ensure technology solutions meet user needs and enhance overall business performance.
  • Provide technical guidance and support to team members fostering a culture of continuous learning and improvement.
  • Monitor and report on the performance of technology solutions identifying opportunities for optimization and enhancement.
  • Drive innovation by exploring new technologies and methodologies that can benefit the organization.

  • Qualifications

  • Possess strong expertise in CIMCII and Contact Center Advisory Services with a proven track record of successful implementations.
  • Have a solid understanding of supply chain and operations with experience in IT consulting being a plus.
  • Demonstrate excellent problem-solving skills and the ability to think strategically and analytically.
  • Exhibit strong communication and collaboration skills with the ability to work effectively in a hybrid work model.
  • Show proficiency in designing and implementing technology solutions that align with business objectives.
  • Be detail-oriented and capable of managing multiple projects simultaneously ensuring timely delivery and quality outcomes.
  • Have a commitment to continuous learning and staying updated with the latest industry trends and technologies.

  • Certifications Required

    Certified Information Systems Architect (CISA) or equivalent certification in technology architecture.

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    Cognizant logo
    Cognizant

    IT Services and IT Consulting

    Teaneck New Jersey

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