ServiceNow Developer

3 years

3 - 6 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Chennai, Tamil Nadu, India


Department
ITSM
Job posted on
Oct 17, 2025
Employment type
Full Time Employee
Job Title: CMDB Developer (ServiceNow ITOM)Required Skills & Experience:
  • 3+ years of hands-on experience with ServiceNow CMDB and ITOM Suite.
  • Strong expertise in ServiceNow Discovery, Service Mapping, and MID Server configurations.
  • Deep understanding of IT infrastructure (servers, network, cloud, applications) and how they relate in a CMDB context.
  • Proficiency in scripting languages (JavaScript, GlideScript) and data transformation techniques.
  • Experience with CI Class Models, Identification and Reconciliation Engine (IRE), and Normalization.
  • Knowledge of ITIL frameworks, especially around Configuration and Change Management.
  • Familiarity with integrations using REST/SOAP APIs, web services, and orchestration tools.
  • Strong analytical, problem-solving, and documentation skills.
  • ServiceNow Certified Implementation Specialist – ITOM (preferred).
Nice to Have:
  • Experience with cloud discovery tools (AWS, Azure, GCP integrations).
  • Exposure to ServiceNow Event Management or AIOps.
  • Knowledge of CMDB Health Dashboard and KPI tracking.

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