Servicenow Developer

9 - 14 years

20 - 35 Lacs

Posted:13 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Role Responsibilities:

  • The ServiceNow Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond
  • Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements
  • Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.
  • Always follow best development practices during support/development.
  • Support other developers in their work to integrate existing systems with Service Now
  • Support business process owners in configuring the platform
  • Strong expertise in Design, Development and

Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application.

  • Should be proficient to provide functional and

Technical insight

  • Knowledge in Web Technologies (XML, HTML,

JAVA Script, etc.) Will be an added advantage

  • Exposure to ITIL Framework, IT Management

Tools

  • Strong verbal communication skills and ability to

Establish a rapport with clients and colleagues

  • Strong organizational and analytical skills
  • Exceptional Interpersonal Skills & Ability to work

Independently and with a team

Ability to flexible to stretch and learn new

Technologies/process whenever necessary

  • Ability to work in second shift in India when required

Requirement:

  • Candidate should have the ability to perform in a dynamically changing environment
  • Should have prior working experience in ServiceNow tool
  • Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members
  • Ability to work under pressure and handle crunched timelines
  • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork
  • Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization.

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