ServiceNow Developer ITSM

Key Responsibilities:

• Design, develop, and implement custom ServiceNow applications and modules
• Integrate ServiceNow with third-party systems using APIs
• Troubleshoot, debug, and resolve issues within the ServiceNow platform
• Collaborate with business analysts to gather and understand requirements
• Work with cross-functional IT teams to deploy and maintain ServiceNow applications
• Ensure adherence to ServiceNow development best practices and standards

Requirements:

• Proven experience in the development and implementation of

  ServiceNow ITSM modules

• Strong expertise in scripting within ServiceNow, including

  Business Rules

  ,

  Script Includes

  ,

  Client Scripts

  ,

  UI Actions

  ,

  UI Pages

  , and

  Workflows

• Hands-on experience with

  CMDB implementation

  ,

  CSDM modeling

  , and

  SPM (Demand Management)

• Proficiency in

  JavaScript

  ,

  HTML/CSS

  , and

  SQL

• Experience in

  API integrations

  (REST/SOAP)
• Solid understanding of

  Agile methodologies

• ServiceNow certifications

  (CSA, CIS-ITSM, or others) preferred