Job Description The Customer Care Lead plays a crucial role in ensuring customer satisfaction by leading the customer support team, improving service quality, and managing day-to-day operations. Below are the key roles and responsibilities of a Customer Care Lead Team Leadership and Supervision Manage, mentor, and support the customer service team. Conduct regular performance reviews and coaching sessions. Allocate tasks and schedules to ensure adequate coverage. Customer Support Oversight Monitor customer interactions to ensure quality and consistency. Handle escalated or complex customer complaints and issues. Ensure timely and effective resolution of customer queries. Process Improvement Identify gaps in customer service processes and recommend improvements. Work with other departments (e.g., Quality, Delivery) to enhance customer experience. Implement and maintain best practices in customer care. Training and Development Train new customer care staff. Provide ongoing training to ensure the team is up-to-date. Customer Relationship Management Build and maintain strong relationships with key customers. Gather and analyze customer feedback to identify trends and areas for improvement. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person Expected Start Date: 10/07/2025
Job Title: Marketing Executive Location: [Guntur, Andhra Pradesh] Job Overview: We are seeking a proactive and results-driven Marketing Executive to support the planning, execution, and optimization of our marketing activities. Key Responsibilities: Conduct market research and analyze trends to identify new marketing opportunities Monitor and report on the performance of marketing campaigns and provide recommendations for improvement Organize promotional events, exhibitions, and trade shows when required Stay up-to-date with the latest marketing trends, techniques, and best practices Qualifications & Skills: Required bachelor’s degree 1–3 years of experience in a marketing role is preferrable Strong written and verbal communication skills Creative thinker with attention to detail and strong analytical skills Job Type: Full-time Language: English (Preferred) Work Location: In person
Job Title: Marketing Executive Location: [Guntur, Andhra Pradesh] Job Overview: We are seeking a proactive and results-driven Marketing Executive to support the planning, execution, and optimization of our marketing activities. Key Responsibilities: Conduct market research and analyze trends to identify new marketing opportunities Monitor and report on the performance of marketing campaigns and provide recommendations for improvement Organize promotional events, exhibitions, and trade shows when required Stay up-to-date with the latest marketing trends, techniques, and best practices Qualifications & Skills: Required bachelor’s degree 1–3 years of experience in a marketing role is preferrable Strong written and verbal communication skills Creative thinker with attention to detail and strong analytical skills Job Type: Full-time Language: English (Preferred) Work Location: In person
Job Title: Administrative Assistant / Administrative Officer Location: Guntur Job Summary: We are seeking a highly organized and proactive Administrative Assistant to support the smooth operation of our office. The ideal candidate will provide administrative and clerical support to ensure efficient day-to-day operations and assist in coordinating office procedures. Responsibilities: Office maintenance Office policies Work closely with HR, finance, logistics, and other departments to enhance operational efficiency. Maintain and update records, ensuring confidential information is handled with discretion. Facilitate office supplies, IT equipment, and other resources needed for efficient operations. Preferred Qualifications: Bachelor’s degree. Experience with office management Knowledge of basic bookkeeping. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Administrative Assistant / Administrative Officer Location: Guntur Job Summary: We are seeking a highly organized and proactive Administrative Assistant to support the smooth operation of our office. The ideal candidate will provide administrative and clerical support to ensure efficient day-to-day operations and assist in coordinating office procedures. Responsibilities: Office maintenance Office policies Work closely with HR, finance, logistics, and other departments to enhance operational efficiency. Maintain and update records, ensuring confidential information is handled with discretion. Facilitate office supplies, IT equipment, and other resources needed for efficient operations. Preferred Qualifications: Bachelor’s degree. Experience with office management Knowledge of basic bookkeeping. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Operations Lead Type: Full-Time Job Summary: The Operations Lead plays a key role in ensuring the efficiency and effectiveness of daily operational activities. This role is responsible for overseeing processes, implementing operational strategies, managing team performance, and ensuring high standards of productivity and quality. The ideal candidate is a strong communicator, problem solver, and process-oriented professional with a focus on continuous improvement. Key Responsibilities: Lead day-to-day operational activities to ensure business goals are met. Supervise, mentor, and guide operational staff to meet performance metrics. Ensure compliance with company policies, procedures, and safety standards. Collaborate with cross-functional teams (e.g., logistics, HR, finance, customer service) to streamline operations. Qualifications: Bachelor’s degree 3–5 years of experience in operations or a supervisory role. Strong leadership and organizational skills. Excellent problem-solving and analytical abilities. Job Type: Full-time Pay: ₹240,000.00 - ₹360,000.00 per year Work Location: In person Speak with the employer +91 9888562228
The Operations Lead is a crucial role responsible for overseeing daily operational activities to ensure efficiency and effectiveness. Your main responsibilities will include leading operational processes, implementing strategies, managing team performance, and maintaining high standards of productivity and quality. As the ideal candidate, you should possess strong communication skills, problem-solving abilities, and a process-oriented mindset with a keen focus on continuous improvement. You will be tasked with leading day-to-day operational activities to achieve business objectives, supervising and guiding operational staff to meet performance targets, ensuring adherence to company policies, procedures, and safety standards, as well as collaborating with various teams such as logistics, HR, finance, and customer service to optimize operational processes. To qualify for this role, you should hold a Bachelor's degree, possess at least 3-5 years of experience in operations or a supervisory position, demonstrate strong leadership and organizational capabilities, and showcase excellent problem-solving and analytical skills. This is a full-time position that requires you to work in person. If you are interested in this opportunity, please speak with the employer at +91 9888562228.,
Title: Quality executive Location : Guntur Need to schedule and do Kitchen visits. Verifying Kitchen Hygiene and Environmental hygiene. Verifying Kitchen utensils and cleanliness. Ingredients quality checking. Educate the providers/Home chefs on Best hygiene practices. Educate providers/Home chefs on food preparation guidelines. Conduct random verifications. Communicate and Educate Providers on feedback received from the Customer Care team. Onboarding new providers/Home chefs. Conducting provider orientation sessions. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person Expected Start Date: 01/08/2025
Title: Quality executive Location : Guntur Need to schedule and do Kitchen visits. Verifying Kitchen Hygiene and Environmental hygiene. Verifying Kitchen utensils and cleanliness. Ingredients quality checking. Educate the providers/Home chefs on Best hygiene practices. Educate providers/Home chefs on food preparation guidelines. Conduct random verifications. Communicate and Educate Providers on feedback received from the Customer Care team. Onboarding new providers/Home chefs. Conducting provider orientation sessions. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person Expected Start Date: 01/08/2025
Job Title: Delivery executive Location: Vijayawada Responsibilities · Ensure all the deliveries are on time. · Ensuring dressing appearance and maintaining the standards of Home Thali. · Fostering a smart delivery model into the delivery team. · Ensure that Delivery executives are with proper safety and security measurements. Job Type: Part-time Pay: ₹5,000.00 - ₹10,000.00 per month Work Location: In person
Job Title: Delivery executive Location: Vijayawada Responsibilities · Ensure all the deliveries are on time. · Ensuring dressing appearance and maintaining the standards of Home Thali. · Fostering a smart delivery model into the delivery team. · Ensure that Delivery executives are with proper safety and security measurements. Job Type: Part-time Pay: ₹5,000.00 - ₹10,000.00 per month Work Location: In person
Job Description The Customer Care Lead plays a crucial role in ensuring customer satisfaction by leading the customer support team, improving service quality, and managing day-to-day operations. Below are the key roles and responsibilities of a Customer Care Lead Team Leadership and Supervision Manage, mentor, and support the customer service team. Conduct regular performance reviews and coaching sessions. Allocate tasks and schedules to ensure adequate coverage. Customer Support Oversight Monitor customer interactions to ensure quality and consistency. Handle escalated or complex customer complaints and issues. Ensure timely and effective resolution of customer queries. Process Improvement Identify gaps in customer service processes and recommend improvements. Work with other departments (e.g., Quality, Delivery) to enhance customer experience. Implement and maintain best practices in customer care. Training and Development Train new customer care staff. Provide ongoing training to ensure the team is up-to-date. Customer Relationship Management Build and maintain strong relationships with key customers. Gather and analyze customer feedback to identify trends and areas for improvement. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person Speak with the employer +91 9888562228