Servicenow Developer

As a ServiceNow Staff member at EY, you will have the opportunity to work with a globally connected powerhouse, alongside diverse teams, to shape your future with confidence. You will be a part of the EY GDS-ServiceNow team, where you will work on client problem-solving using the ServiceNow platform. Your role will involve collaborating with a high-quality team to innovate products that address client issues and contribute to building a better working world. **Key Responsibilities:** - Perform Configuration/Customization of the ServiceNow system, including creating workflows - Build service request fulfillment workflows based on customer requirements using workflows, UI actions, client scripts, business rules, etc - Utilize scripting tools and Service Now functionality to automate tasks - Integrate and automate processes using Orchestration, Web Services, Soap calls, etc - Gather specifications from business departments, interpret requirements, and develop technical specifications documentation - Load, manipulate, and maintain data between Service-now and other systems - Collaborate with business liaison to create dashboards, home pages, performance analytics data collectors, and reports - Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout ServiceNow releases **Skills And Attributes For Success:** - Proficiency in authentication protocols such as Active Directory / LDAP or SiteMinder federation / Azure - Familiarity with Disciplined Agile Delivery software release build/deploy processes - Experience in integrating with internal and external applications and systems - Strong knowledge of JavaScript, HTML, Angular JS, and good web design practices - Service Portal implementation experience - Implementation experience in applications like HR, GRC, SecOps, CSM, PPM, APM, ITOM/HRSD/CSM/SPM/SecOps/IRM/ITSM **Qualifications:** - College degree in a related technology field (Computer, Engineering, Science, etc) or equivalent job experiences - 3 to 5 years of experience in a development role with increasing complexity - ServiceNow certifications and ITIL foundations certification are a plus **Additional Details:** EY offers a dynamic work environment where you can work on inspiring and meaningful projects, with opportunities for education, coaching, and personal development. You will have the support of engaging colleagues, the chance to develop new skills, and the freedom to manage your role according to your preferences. This role also provides the opportunity to work with leading businesses globally and be part of a market-leading team in a fast-moving environment.,