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ServiceNow Developer

ServiceNow Developer

Diverse Lynx

4 - 9 years

6 - 7 Lacs

Hyderabad

Posted:3 weeks ago| Platform:

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Skills Required

Order management Business process Service delivery Web services Service industry Customer service operations ITSM Scheduling HR Process implementation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc ) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice

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Diverse Lynx

www.diverse-lynx.com

Information Technology and Staffing

Indianapolis

51-200 Employees

577 Jobs

Key People

Sandeep Firke

President
Navneet Kumar

CEO

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