ServiceNow Developer

Position Overview:

As a ServiceNow Developer, you will play a key role in the design, development, and implementation of ServiceNow solutions within our organization. You will collaborate with cross-functional teams to analyze requirements, configure ServiceNow applications, integrate with external systems, and ensure the successful deployment and ongoing support of ServiceNow-based solutions.

Responsibilities:

• Solution Design: Collaborate with stakeholders to understand business requirements and design solutions leveraging ServiceNow capabilities.
• Configuration: Develop and configure ServiceNow applications, forms, workflows, and integrations to meet business needs while also aligning to ServiceNow best practices.
• Scripting and Development: Utilize JavaScript, Glide APIs, and other scripting languages to implement functionality and enhancements within the ServiceNow platform.
• Integration: Design and implement integrations between ServiceNow and other systems using web services, APIs, Spokes, and middleware technologies.
• Data Management: Assist in managing data within the CMDB including data imports, exports, and transformations.
• User Interface Enhancement: Design and implement user-friendly interfaces and dashboards to provide an intuitive user experience for ServiceNow users.
• Technical Documentation: Create and maintain technical documentation, including design specifications, configuration guides, and deployment procedures.
• Deployment and Support: Support the deployment of ServiceNow solutions, including migration between environments, and provide ongoing maintenance and support.
• Continuous Improvement: Stay updated on ServiceNow platform updates, best practices, and industry trends, and identify opportunities for process improvements and optimization.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field.
• 3-7 years proven experience as a ServiceNow Developer in at least two of the following modules: ITOM, ITSM, CSM, SPM, MCO, WSD, & HRSD.
• Strong proficiency in JavaScript, HTML, CSS, and other web technologies.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Strong communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to work independently and manage multiple tasks and priorities in a fast-paced environment.