Job
Description
Servicenow BA Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Provides technical assistance in solving hardware or software problems. Possesses an in depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects. Cloud platform modules development data population, data manipulation using JavaScript and Web Services Building tables, customizing, and design forms, fields as per the customer needs Working with Client Scripts, UI policies, UI Macros, Scheduled Jobs, and Background Scripts to expand ServiceNow usage for the organization Working on Data Source and building scripts for Transform Map to import datasets into ServiceNow using import sets Performing unit testing and integration testing on different environments to ensure code quality and performance of development Working on developing the Service Catalog items and complex workflows to automate users daily business processes Ability to Develop using a Risk mindset Working on integrations with multiple endpoints using SOAP, REST, and API Gateways Security and Demand Management Working on ServiceNow enhancements, design, development, and test as per business needs in Project and Demand management, Integrated Risk Management, Agile, and Scoped applications within ServiceNow IT Service Management Working on ServiceNow enhancements, design, development, and test as per business needs in the Service Catalog, Incident Management, Change Management, Problem Management, Call/Interaction, Event Management, and Scoped Applications within ServiceNow Asset and Configuration Management Working on ServiceNow enhancements, design, development, and test as per business needs in Hardware Asset Management, Software Asset Management, Configuration (CMDB), Discovery, MID Servers, Scoped Applications, and related CMDB tools (CMDB Health, CMDB Workspace, etc.) within ServiceNow Financial Services Operations and Human Resources Working on ServiceNow enhancements, design, development, and test as per business needs in Human Resource Service Delivery (HR Case Management, Onboarding and Transitions), Financial Services Operations, Legal Service Delivery, Workplace Service Management, Employee Center Pro, and Scoped Applications within ServiceNow About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
