ServiceNow Admin

As a ServiceNow Administrator & Platform Solution Architect, you will be responsible for the overall administration of the ServiceNow platform as well as building complex technical solutions within the system. Your duties will include reviewing technical solutions for ITSM, HRSD, CSM & Procurement applications on the ServiceNow Platform. You will gather requirements from Business Owners and develop fast, efficient, and large-scale solutions. Additionally, you will assess architecture and solution designs to support Kenvue objectives while aligning with ServiceNow implementation best practices. Your role will involve performing quick POCs to showcase new features to business owners and expedite the transition from design to development. You will provide technical guidance on platform-wide solutions and offer advice to the development team on building solutions in accordance with ServiceNow's best practices. Furthermore, you will coordinate with Development, Testing, and Tech Quality teams, taking ownership to deliver solutions in Production. Managing ATF (Automated Test Framework) tests within the platform for all requirements will also be part of your responsibilities. Position Requirements: - A BA/BS degree in a STEM field is required - Preferred minimum of 6 years of ServiceNow experience - Demonstrated experience as a technical architect or administrator of a ServiceNow platform - Ability to balance business needs with customization controls and speed/scale - Proficiency in a modern object-oriented programming language (e.g., JavaScript) - Experience working in and/or leading Product, Agile, and Scrum teams - Excellent written and verbal communication skills, with the ability to communicate effectively in both 1-1 and large group settings - Strong analytical and problem-solving skills Preferred Competencies: - Certification in ServiceNow System Administration, Application Development, and Scripting - Experience with modern web integration protocols (e.g., REST, JSON, SOAP/XML, etc.) - Familiarity with portable data structures (e.g., JSON, XML, etc.) - Experience with ServiceNow's Automated Test Framework - Knowledge of testing methodology including Unit, Integration, and Regression Testing This position is based in Asia Pacific-India-Karnataka-Bangalore and falls under the Engineering (IT) job function.,