Service Team Leader

Company Description

ASIAN CRANES specializes in manufacturing high-quality Overhead Cranes, Goliath Cranes, Electric Hoists, Jib Cranes, Elevators, and Material Handling Equipment. Our innovative approaches and robust engineering solutions cater to various industrial needs. With a commitment to excellence, we provide reliable and efficient lifting technology to clients worldwide.

Role Description

This is a full-time on-site role for a Service Team Leader based in Ludhiana. The Service Team Leader will be responsible for overseeing the service team, ensuring efficient operations, and maintaining high customer satisfaction. Day-to-day tasks include supervising team activities, resolving customer issues, providing clear communication, and leading team initiatives to achieve performance goals.

Qualifications

• Supervisory Skills and Team Leadership abilities
• Excellent Customer Service and Communication skills
• Proven experience in Team Management
• Strong problem-solving skills and proactive attitude
• Ability to work effectively in an on-site environment in Ludhiana
• Bachelor's degree in engineering, Business Management, or a related field is preferred