Service Team Leader

Diggin

0 years

2 Lacs

Delhi

Posted:2 months ago| Platform: GlassDoor logo

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Skills Required

service mentoring training reports inventory monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Supervising Staff:Leading and mentoring a team of waiters, ensuring proper training, grooming, and performance.
Managing Service Operations:Overseeing the entire dining experience, from greeting guests and taking orders to serving food and beverages, and ensuring smooth transitions.
Customer Service:Addressing customer needs, handling complaints, and striving to exceed expectations.
Coordination:Collaborating with the kitchen staff to ensure timely order fulfillment and efficient service.
Maintaining Standards:Ensuring cleanliness, hygiene, and service standards are consistently upheld.
Reporting:Preparing daily reports, service checklists, and operational documentation.
Inventory Management:Monitoring inventory of service equipment and communicating needs to management.
Upselling:Promoting menu items and special offers to increase sales.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹24,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

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