Service Sales Account Manager

Role & responsibilities

Responsible for identifying projects at their inception, promoting Service Sales technical offerings, coordinating with pre-sales on project business cases as required, developing strategies, engaging key stakeholders (such as customers, consultants, and integrators), providing support during the bidding process, and negotiating until contracts are finalized.

• Support the achievement of sales targets through consistent performance with a focus on customer satisfaction to contribute to increased sales, margin, and market share.
• Manage client relationships throughout each phase of the sales cycle.
• Develop and implement a market-based strategy, including partner management and a direct service sales approach, for both short- and mid-term project bidding as well as long-term pipeline and opportunity development.
• Oversee top-line growth in target industry segments, determine target pricing, and develop the winning strategy for major projects.
• Provide support to regional KA Sales teams to foster positive perception within the target segment.
• Build and maintain relationships with senior-level key stakeholders.
• Ensure the team is adequately prepared and has appropriate internal support to pursue and manage large project contracts.
• Identify and manage risks related to contract agreements and pricing across segments.
• Uphold Service Sales core values of safety and integrity by adhering to responsible conduct for both colleagues and business operations.

Desired Skills & Qualifications

Education: B.E./B.Tech in Electrical or Electronics Engineering.

Skills: Negotiation, communication, power quality expertise, Power Monitoring/Energy Management software, system architecture, technical sales.

Experience: 8+ years

Results: Prioritize actions to achieve goals; exceed targets and improve business practices.

Strategy: Develop plans aligned with broader strategy and contribute beyond own area.

Collaboration: Listen, value input, engage with teammates; facilitate cooperation.

Innovation: Challenge norms, create solutions, drive change.

Intercultural: Work effectively across cultures and facilitate intercultural interactions.

External Focus: Address customer, partner, and market needs; build lasting relationships.

Travel

• Extensive travel throughout India is necessary to engage with customers and partners.