Service Manager

Key Responsibilities: Team Management: Oversee the hiring, training, and evaluation of service technicians and advisors. Service Operations: Manage the daily flow of service work, including scheduling appointments, assigning tasks, and ensuring timely completion of repairs. Customer Satisfaction: Address customer inquiries, resolve complaints, and ensure high levels of customer satisfaction. Financial Management: Manage the service department budget, monitor expenses, and identify opportunities to increase profitability. Process Improvement: Develop and implement service policies and procedures to improve efficiency and customer satisfaction. Inventory Management: Monitor parts and supplies inventory, place orders, and ensure optimal stock levels. Record Keeping: Maintain accurate records of service department activities, including work orders, invoices, and customer information. Compliance: Ensure compliance with all safety and environmental regulations, as well as company policies and procedures. Revenue Generation: Implement strategies to increase service department revenue, such as developing customer retention programs and promoting additional services. Job Type: Full-time Pay: ₹329,262.43 - ₹1,486,422.11 per year Benefits: Commuter assistance Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person Application Deadline: 05/06/2025