Skills: Operations Management, Team Leadership, Process Improvement, Inventory Management, Performance Monitoring, MIS Reporting, Customer Relationship Management, Company Overview Haritha Honda, a leading dealership for Honda Motorcycle & Scooter, is committed to prioritizing customer needs, achieving excellence in sales and services of two-wheelers. Situated in Madurai and staffed by 201-500 dedicated employees, Haritha Honda prides itself in delivering top-tier automotive solutions to its valued clients. Visit us at www.harithahonda.com for more details. Job Overview The General Manager of Administration at Haritha Honda is a senior-level position based in Madurai, responsible for overseeing operational aspects with a focus on efficiency, productivity, and leadership. This is a full-time role, demanding excellent management capabilities to ensure the seamless functioning of administrative activities within the dealership. Educational Qualification: Master Degree Qualifications And Skills Proven ability in operations management to ensure smooth dealership operations and improve overall efficiency. Demonstrated experience in team leadership, fostering an environment of trust, collaboration, and effective performance. Expertise in process improvement strategies to enhance operational workflows and productivity. Strong background in inventory management to maintain optimal levels for sales and service requirements. Proficiency in performance monitoring, utilizing data-driven metrics to assess and enhance employee output. Experience in MIS reporting, providing accurate and timely insights to drive informed decision-making. Exceptional organizational skills with the ability to manage multiple priorities and projects in a fast-paced environment. Excellent communication and interpersonal skills to effectively engage with employees, customers, and stakeholders. Roles And Responsibilities Oversee all administrative functions to ensure efficient and seamless dealership operations. Lead and mentor a team of administrative staff to deliver high-quality service and support. Develop and implement strategies for process improvements within the administrative domain. Manage inventory levels to meet service demands while minimizing waste and cost. Monitor performance metrics and conduct regular assessments of administrative processes. Prepare and present MIS reports to upper management to facilitate informed decision-making. Coordinate with various departments to align administrative strategies with overall business goals. Ensure compliance with company policies and industry regulations in administrative procedures.
Company Overview Haritha Honda, a leading dealership for Honda Motorcycle & Scooter, is committed to prioritizing customer needs, achieving excellence in sales and services of two-wheelers. Situated in Madurai and staffed by 201-500 dedicated employees, Haritha Honda prides itself in delivering top-tier automotive solutions to its valued clients. Job Overview The General Manager of Administration at Haritha Honda is a senior-level position based in Madurai, responsible for overseeing operational aspects with a focus on efficiency, productivity, and leadership. This is a full-time role, demanding excellent management capabilities to ensure the seamless functioning of administrative activities within the dealership. Educational Qualification: Master Degree Qualifications and Skills Proven ability in operations management to ensure smooth dealership operations and improve overall efficiency. Demonstrated experience in team leadership, fostering an environment of trust, collaboration, and effective performance. Expertise in process improvement strategies to enhance operational workflows and productivity. Strong background in inventory management to maintain optimal levels for sales and service requirements. Proficiency in performance monitoring, utilizing data-driven metrics to assess and enhance employee output. Experience in MIS reporting, providing accurate and timely insights to drive informed decision-making. Exceptional organizational skills with the ability to manage multiple priorities and projects in a fast-paced environment. Excellent communication and interpersonal skills to effectively engage with employees, customers, and stakeholders. Roles and Responsibilities Oversee all administrative functions to ensure efficient and seamless dealership operations. Lead and mentor a team of administrative staff to deliver high-quality service and support. Develop and implement strategies for process improvements within the administrative domain. Manage inventory levels to meet service demands while minimizing waste and cost. Monitor performance metrics and conduct regular assessments of administrative processes. Prepare and present MIS reports to upper management to facilitate informed decision-making. Coordinate with various departments to align administrative strategies with overall business goals. Ensure compliance with company policies and industry regulations in administrative procedures.
As a dedicated EV Sales Executive at Haritha Honda, a leading Honda Motorcycle & Scooter dealer in India, you will play a crucial role in driving sales of electric vehicles and contributing to the company's growth in the electric two-wheeler market. Your primary responsibilities will include engaging with potential customers, demonstrating product knowledge of electric vehicles, negotiating sales agreements, and delivering exceptional customer service to ensure high levels of buyer satisfaction. You should possess demonstrated product knowledge of electric vehicles to effectively communicate features and benefits, strong negotiation skills to facilitate successful sales interactions and close deals with potential clients, and excellent communication skills for engaging with customers and providing information effectively. Your ability to work independently, manage time efficiently, and prioritize tasks will be essential in achieving sales targets and meeting deadlines. Furthermore, your electric vehicle expertise will enable you to offer informed recommendations and answers to customer inquiries, while your customer service orientation will ensure a high level of buyer satisfaction and loyalty. Your familiarity with the automotive industry and current market trends will help you identify sales opportunities and develop effective strategies to achieve sales targets for electric vehicles. In this role, you will also be responsible for conducting product demonstrations, explaining the features and benefits of EVs to prospective buyers, negotiating sales agreements, and closing deals to meet or exceed predefined sales goals. Additionally, you will be expected to maintain current knowledge of industry trends and competitor products to inform sales tactics, deliver exceptional customer service throughout the sales process and after-sales support, and participate in promotional activities and industry events to increase brand visibility and attract customers. Overall, as an EV Sales Executive at Haritha Honda, you will have the opportunity to work collaboratively with team members, share insights, and contribute to improving overall sales processes to drive the company's success in the electric two-wheeler market.,
Job Overview We are seeking a Junior Service Advisor to join our team at Haritha Honda in Madurai for a full-time position. The successful candidate will play a key role in ensuring customer satisfaction by managing service operations efficiently and effectively. Qualifications and Skills Excellent communication skills to interact effectively with customers and team members. (Mandatory skill) Proficiency in job card preparation to ensure accurate documentation. (Mandatory skill) Skilled in vehicle inspection to identify issues and recommend necessary repairs. (Mandatory skill) Ability to schedule services to optimize workflow and reduce customer wait times. Capability to conduct service follow-ups, ensuring customer satisfaction and service quality. Strong technical communication skills to explain vehicle issues clearly to customers. Aptitude for complaint resolution, addressing customer concerns swiftly and professionally. Problem-solving abilities to provide effective solutions to technical and service-related issues. Roles and Responsibilities Greeting customers and assessing their service needs promptly and courteously. Preparing accurate job cards and updating them with any changes or additional services. Conducting thorough vehicle inspections to identify and record issues requiring attention. Scheduling service appointments, ensuring optimal use of service department resources. Providing technical explanations to customers about their vehicle's issues and necessary repairs. Following up with customers post-service to ensure satisfaction and gather feedback. Addressing customer complaints efficiently, providing suitable solutions to their concerns. Collaborating with technicians to facilitate smooth and efficient service operations.