Service Management Q2C |Management Trainee | Assistant Manager | HYD

Job Title:

• Company:

  Leading MNC

  Location:

  HYDERABAD

  Job Type:

  Full-time | On-site

  Experience Required:

  5+ years in Quote-to-Cash / Contract / Order Management

• NIGHT SHIFTS

Role Overview

Service Management Q2C (Quote-to-Cash)

This position involves managing end-to-end Quote-to-Cash operations, contract administration, and customer onboarding while ensuring compliance, process excellence, and customer satisfaction.

Key Responsibilities

• Manage the

  Quote-to-Cash (Q2C)

  lifecycle, including quoting, contract validation, order creation, and invoicing.
• Ensure

  legal, commercial, and compliance standards

  are met for all contracts and transactions.
• Analyze and validate customer contracts and align terms for mutual agreement.
  
• Coordinate with the

  sales, finance, and operations

  teams to collect signed agreements and maintain consistency in terms and conditions.
• Handle

  partner-facing issue resolution

  and maintain strong customer relationships.
• Convert contracts into

  purchase orders (POs)

  and invoices for smooth processing.
• Address and resolve

  claims, disputes, and assertions

  promptly to avoid business disruption.
• Oversee

  customer onboarding

  and ensure accurate setup in the master data management (MDM) system.
• Maintain and update

  customer master data

  , entitlements, and project codes.
• Create

  order confirmations, service entitlements

  , and manage expirations as per contractual agreements.
• Process

  service consumption, invoice approvals, and revenue reconciliation.

• Ensure timely and accurate

  revenue recognition

  and financial compliance.
• Initiate

  requisitions

  and manage

  purchase order (PO) creation, submission, and tracking.

Minimum Qualifications

Bachelors degree

• 5+ years

  of professional experience in:
• Quoting and Order Management
  
• Contract Management
  
• Supplier Onboarding
  
• Purchase Order (PO) Processing
  
• Sales / Service Administration
  
• Industry exposure in

  Services or Hi-Tech domains

  preferred.

Preferred Qualifications

• Post-Graduation / Diploma

  in International Supply Chain or Sourcing Management.
• Hands-on experience with

  Oracle, SAP, and ServiceNow

  systems.
• Excellent

  communication, analytical, and stakeholder management

  skills.
• Strong

  problem-solving, planning, and organizational

  capabilities.
• Demonstrated

  accountability, teamwork, flexibility, and leadership.

• Prior experience in

  team supervision, coaching, or process optimization.

To apply, WhatsApp your resume at 8240558147 mentioning "Applying for MT_Hyd".