1515 Service Improvement Jobs - Page 4

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose: BAU ;Location :Pune HP Aruba Network BAU JD Role & Responsibilities: Set up and maintain Aruba EdgeConnect SD-WAN across branch and core network environments. Perform configuration and support for Aruba CX switches, including features like VSX, device profiles, and network segmentation. Manage and optimize Aruba wireless deployments through Aruba Central, ensuring consistent coverage and performance. Use Aruba Central to streamline configuration, monitor network health, and apply standardized policies. Design and enforce VLANs, routing rules, and access controls to support secure and scalable network operations. Leverage ClearPass for centralized authentication, policy enforcem...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Kotak Mahindra Bank Limited is looking for RCU Analytics Team Member - Digital Banking Kotak 811 - Regional Sales to join our dynamic team and embark on a rewarding career journey. As a RCU Analytics Team Member - Digital Banking Kotak 811 - Regional Sales, the professional is responsible for managing, monitoring, and supporting end - to - end operations related to their domain. This includes troubleshooting technical issues, implementing process improvements, and ensuring system stability and operational efficiency. The role involves close collaboration with cross - functional teams, maintaining documentation, and providing timely resolutions to complex challenges. In addition, the individu...

Kotak Mahindra Bank Limited is looking for Operations Team Member - SUPPORT SERVICES - Operations 360 to join our dynamic team and embark on a rewarding career journey. As a Operations Team Member - SUPPORT SERVICES - Operations 360, the professional is responsible for managing, monitoring, and supporting end - to - end operations related to their domain. This includes troubleshooting technical issues, implementing process improvements, and ensuring system stability and operational efficiency. The role involves close collaboration with cross - functional teams, maintaining documentation, and providing timely resolutions to complex challenges. In addition, the individual is expected to identi...

Kotak Mahindra Bank Limited is looking for Operations Team Member - AFD SERVICES - RA Operations to join our dynamic team and embark on a rewarding career journey. As a Operations Team Member - AFD SERVICES - RA Operations, the professional is responsible for managing, monitoring, and supporting end - to - end operations related to their domain. This includes troubleshooting technical issues, implementing process improvements, and ensuring system stability and operational efficiency. The role involves close collaboration with cross - functional teams, maintaining documentation, and providing timely resolutions to complex challenges. In addition, the individual is expected to identify risks, ...

Dalmia Cement Bharat Ltd is looking for Packing Plant - Shift Operations Professional to join our dynamic team and embark on a rewarding career journey. As a Packing Plant - Shift Operations, the professional is responsible for managing, monitoring, and supporting end - to - end operations related to their domain. This includes troubleshooting technical issues, implementing process improvements, and ensuring system stability and operational efficiency. The role involves close collaboration with cross - functional teams, maintaining documentation, and providing timely resolutions to complex challenges. In addition, the individual is expected to identify risks, propose automation or optimizati...

Alorica India Private Limited is looking for Operations Support. Enterprise Planning. Workforce. Sr Manager to join our dynamic team and embark on a rewarding career journey. As a Operations Support. Enterprise Planning. Workforce. Sr Manager, the professional is responsible for managing, monitoring, and supporting end - to - end operations related to their domain. This includes troubleshooting technical issues, implementing process improvements, and ensuring system stability and operational efficiency. The role involves close collaboration with cross - functional teams, maintaining documentation, and providing timely resolutions to complex challenges. In addition, the individual is expected...

Perficient India is looking for Lead Technical Consultant to join our dynamic team and embark on a rewarding career journey. As a Lead Technical Consultant - AEM QA, the professional is responsible for managing, monitoring, and supporting end - to - end operations related to their domain. This includes troubleshooting technical issues, implementing process improvements, and ensuring system stability and operational efficiency. The role involves close collaboration with cross - functional teams, maintaining documentation, and providing timely resolutions to complex challenges. In addition, the individual is expected to identify risks, propose automation or optimization initiatives, and adhere...

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Customer Experience Lead" , "Is_Locked":false , "City":"Hyderabad" , "Industry":"Health Care","Job_Description":" Job Title: Head Contact Centre Department: Customer Experience Reporting To: Director Operations Location: Hyderabad Role Summary: The Head Contact Centre at ekincare will lead the end-to-end operations of our contact centre, ensuring seamless customer service and operational efficiency across corporate client employees and diagnostic appointment escalations. This role balances strategic leadership with hands-on management of multiple customer touchpoints, including inbound and outbound calls, emails, chats, ticketing platfo...

Job Reference # 322244BR Job Type Full Time Your role Are you interested in helping us enhance our client experience, both now and in the futureDo you have a passion for the financial marketsAre you an innovator who enjoys solving problemsIf so, we have an exciting opportunity for you, We are a global team of reference data specialists dedicated to continually improving the management of reference data at UBS Our commitment to excellence involves closely engaging with our clients, developing our people, and leveraging new technology to stay ahead of the curve, As an Service Improvement, Risk & Control lead, you will play a pivotal role by acting as enabler in terms of driving change, measuri...

Role Overview: As a Manager, IT Client Service at NTT DATA, you will play a crucial role in leading and managing a team of service delivery experts to ensure the performance of service delivery for all corporate IT services provided to regions and service divisions. Your responsibilities will include contributing to and executing on strategic direction, maintaining relationships with relevant leadership teams, and fostering a collaborative and innovative culture focused on operational excellence. Key Responsibilities: - Lead and manage a team of Service Delivery experts to manage the delivery governance and continual service improvement of Corporate IT into regions and service divisions. - M...

Job Description – Problem Manager Level : SA - 1 / M - 1 Location : Pan India Work Model : Hybrid Model with 3 days WFO Notice Period : Immediate Joiner or Less than 45 NP -------------------------------------------------------------------------------------------------------------------------------------- Prerequisites: Minimum of 6+ years for SA / 9 + Years for M Level of experience in Problem Manager role. ITIL Basic/Intermediate Certificate (ITIL V3/ V4) Willing to work primarily in US shifts (CDT) & Weekends Key Roles & Responsibilities: 1. Incident Prevention - Proactively prevent incidents from occurring in the first place by identifying and resolving root causes. 2. Root Cause Analysi...

As an experienced Service Owner, your role will involve overseeing the document management solution, particularly focusing on M-Files, during the temporary absence of the permanent holder. Your responsibilities will be crucial in ensuring the continuity, stability, and performance of the document management services and supporting ecosystems, thus enhancing the IT operations and support services. **Main Responsibilities:** - Ensure effective operation and service delivery of M-Files and its integrations. - Act as the interface between business and technical stakeholders. - Manage external vendors for contract compliance and performance metrics. - Maintain appropriate documentation for soluti...

About the Role Youll be responsible for enhancing the end-to-end journey of our Club Mahindra membersfrom onboarding and holiday planning to feedback and retention. This role blends hospitality, data insights, and member advocacy to deliver exceptional service and build lasting relationships. Key Responsibilities Lead initiatives to enhance the member journey across all touchpoints: digital, phone, and in-resort Manage the team downline and support the role requirements Analyze member feedback and usage patterns to identify opportunities for improvement Collaborate with resort operations, sales, and customer service teams to deliver consistent, high-quality experiences Develop and implement ...

> Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all un...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...