1515 Service Improvement Jobs - Page 8

Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new feat...

Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new feat...

Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new feat...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new feat...

Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new feat...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

As a Logistics Planner at Aptean in Enderby, you will be a crucial part of the 4PL team, working with the proprietary TMS EVENT system to deliver optimal planning solutions. Your responsibilities will include: - Executing transport planning in accordance with customer SOPs - Managing carrier performance, compliance, and cost adjustments - Optimizing load capacity and coordinating bookings - Resolving non-compliance issues and escalating when necessary - Monitoring invoice quality and ensuring reporting accuracy - Driving continuous service improvement through data analysis and stakeholder engagement - Generating fleet plans and operational reports - Collaborating with clients and hauliers to...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 2 year(s) of experience...

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is...

As a key team member, you will document process gaps and suggest service improvements, communicating clearly in English through both verbal and written channels. Your role involves contributing to team initiatives for service enhancement and maintaining a strong focus on customer service. You will report directly to the Time and Attendance Manager or designated Point of Contact. The ideal candidate will demonstrate strong attention to detail, excellent communication skills, and a commitment to delivering exceptional service to all Amazonians. 6+ months of human resources experience or 6+ months of customer service experience or 6+ amazon experience. Bachelors degree or equivalent 6+ months o...

Job Summary : To manage and impact improvement in the Affluent Clients Service parameters and the delivery of client experience so that Affluent Banking becomes a benchmark in customer service for premium banking customers in the industry. Responsibility Areas : Support in managing all Private Bank sales and service activities for the assigned region Provide complete and comprehensive information to customers on products, services and ensure best services are provided to them Analyse clients cash, capital, and investment needs Monitor the performance of client accounts and suggest ways to improve returns Ensuring appropriate control framework is in place and operations risk are properly mana...

Job Summary The Service Manager role is pivotal in ensuring seamless service delivery and operational excellence within our organization. With a focus on hybrid work model the candidate will leverage their expertise in Angular Spring Boot Microservices and Core Java to drive impactful solutions. This position requires a minimum of 10 years of experience and offers the opportunity to contribute significantly to our companys growth and societal impact. Responsibilities Oversee the development and implementation of robust service solutions using Angular 2 8 and Spring Boot to enhance operational efficiency and client satisfaction. Coordinate with cross-functional teams to ensure the integration...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

As an Integration Engineer at Ericsson, you will play a crucial role in managing and implementing integration services. Your responsibilities will include executing test cases to ensure the smooth flow and functionality of integrated systems, with a keen focus on compliance with group directives, legal requirements, and financial obligations. Additionally, you will be instrumental in maintaining and implementing E+OHS, data security, and privacy processes both globally and locally. Key Responsibilities: - Support presales activities by providing analytics and integration strategies to enhance commercial engagements. - Define integration strategies according to contract requirements to delive...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Implementation Good to have skills : AWS AdministrationMinimum 3 year(s) of experience is required Educational Qualification : Need 15 years full time education Summary :As part of Network Operations, you will be responsible for managing a Hybrid Enterprise network Security i...

VCF Must to Have- vSphere with hands on ExperiencevSANAria ( Operations)VCF ImplementationVCF Migration Good to Have- HCXTanzuVCF9 Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role & Responsibilities Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization. Give the Project/Account Description, wherev er possible, else describe the activities scheduled in the Project/Account. Mandatorily specify the domain/technology areas the candidate will work on. Role: KEY RESULT AREAS (Activities scheduled in the project) Proficiency in design build and implement 1E Tachyon Create HLD and LLD documents for 1E Tachyon implementation Good understanding of process to identify use cases analyzing the environment and implement in 1E Tachyon for Desktop Analytics Identify area of automation for issues being reported Good hands o...

Overview We're seeking an experienced SD-WAN Service Assurance Engineer (Tier 1/2/3) to drive operational excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and SASE solutions, while serving as a technical lead and escalation point across multiple technologies and transport layers. Responsibilities Lead advanced troubleshooting across SD-WAN platforms including Cisco SD-WAN, Versa, Fortinet, and Velocloud. Architect, deploy, and optimize SASE and SD-WAN solutions in greenfield and brownfield environments. Manage network operations with strong proficiency in LAN/WAN topologies and Layer 13...

1. Perform software-related QA translations and technical translations from Japanese to English and vice versa. 2. Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. 3. Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. 4. Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed. 5. Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. 6. Provide language support to other team mem...

The role is responsible for delivering an engaging and professional customer experience across British Council s physical centres, web chat, and social media platforms, handling enquiries, registrations, and first-level complaints while aiming to meet income and conversion targets The post holder provides accurate product information, promotes services through upselling and cross-selling, and maintains accurate records on CRM and other systems They support business operations by completing shift tasks, assisting in peak periods, and ensuring compliance with financial, operational, and customer service standards The role also involves proactive follow-up with customers, contributing to servic...

We have a requirement on Office 365 with Sharepointfor one of our clients for contract to Hire role. job Details: skills: Office 365 Sharepoint Job type: Contract to Hire Pay roll company: IDESLABS Work Model: Hybrid Job Description: This is for O365 workplace services and sharepoint WPS. Generic JD applied O365 User Migration Sharepoint WPS Exchange L3/L4 Administration Office L3/L4 Administration Carry out improvement plans derived from problem management, Architect and vendor suggestions Proactive Problem Management Trend Analysis for Service Improvement Plans Execute the Change tasks for the Citrix configuration changes and upgrade configuration changes in multiple environment (Int, QA, ...