1209 Service Improvement Jobs - Page 8

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Notice - Immediate P ostgreSQL Database admin Proficient with Postgres installation and configuration, particularly Postgres Plus Advanced Server from EnterpriseDB and AWS RDS Aurora PostgreSQL. Proficient with Postgres monitoring and alerting tools/processes, specifically PEM from EnterpriseDB. Proficient in the setup, configuration, and monitoring of PostgreSQL binary and logical data replication solutions (Binary Streaming, XDB, Bi-Directional Replication - BDR, etc.). Proficient with collecting diagnostics and tuning PostgreSQL as well as SQL tuning. Proficient with Postgres procedural languages (PL/pgSQL, PL/Tcl, PL/Perl, PL/Python) and SQL. Proficient in designing and supporting Postgr...

Role Purpose Key Skills: Experience in Citrix CVAD/DaaS, Azure AVD. XenApp 7.X and Later Versions NetScaler 11.x & Later versions MS Enterprise Windows Server 2016/2019 experience Hyper-V/Nutanix virtualization experience Group Policies / Active Directory Image creation / management SCVMM (System Centre Virtual Machine Manager) SCCM (System Centre Configuration Manager) SCOM (System Centre Operations Manager) UPM/FSLogix Storage iSCSI / Fibre channel exposure Enterprise data continuity experience Networking & V-LANs & Firewalls, switch, and router experience DHCP/ DNS & TCP/IP iIPv4 / IPv6 SSL / VPN & Hardware Roles and Responsibilities: Strong Knowledge on Citrix Administration, Citrix CVAD...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Must to Have with hands on Experience vSphere vCenter , ESX vSAN BGP Aria ( Operations) Routing protocols VCF Implementation VPN & Switching VCF Migration Micro segmentation Good to Have HCX HCX Tanzu ALB ( Adv. Load balancing) VCF9 vSphere VSS, VDS Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new feat...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Answer Incoming Customer Calls Handle a high volume of incoming calls professionally and efficiently. Greet customers courteously and listen actively to understand their concerns or queries. Resolve Customer Inquiries and Issues Address questions related to products, services, billing, account information, or order status. Troubleshoot and resolve customer issues during the first call whenever possible (First Call Resolution). Provide Accurate and Timely Information Offer correct information based on company policies, procedures, and product knowledge. Escalate complex issues to the appropriate department or supervisor when necessary. Maintain Detailed Call Records Document customer interact...

As a Senior Service Management Analyst at Maersk, you will play a crucial role in leading service management initiatives and ensuring exceptional service quality. You will be responsible for developing and presenting detailed service management reports for stakeholders, including system performance metrics, user adoption trends, improvement initiatives, and product roadmaps. Additionally, you will identify and implement innovative best practices to enhance service delivery, ensuring compliance with structured processes. Collaboration and leadership are key aspects of this role, as you will partner with Service Managers and cross-functional teams to drive strategic improvements and ensure cus...

As a Senior Manager - IT Infrastructure & Cloud Engineering Subject Matter Expert at Genpact, you will play a crucial role in designing and implementing large-scale IT infrastructure solutions for contact centers. Your responsibilities will include participating in business transition projects, engaging in client discussions to understand IT requirements, translating them into technical designs, creating documentation, and ensuring successful project delivery. You will be expected to take ownership of end-to-end project delivery, create High-Level Design (HLD) and Low-Level Design (LLD) documents, and engage in technical discussions with both clients and internal teams. Collaboration with in...

As a Senior Manager - IT Infrastructure & Cloud Engineering Subject Matter Expert at Genpact, you will play a crucial role in designing and implementing large-scale IT infrastructure solutions for contact centers. Your responsibilities will include participating in business transition projects, engaging in client discussions to understand IT requirements, translating them into technical designs, creating documentation, and ensuring successful project delivery. You will be expected to take ownership of end-to-end project delivery, create High-Level Design (HLD) and Low-Level Design (LLD) documents, and engage in technical discussions with both clients and internal teams. Collaboration with in...

About The Role Job Role: This role takes responsibility for end-to-end production services across all systems during night and managing the Night support team and vendor teams: Basic Technical Skill in Application support including Java, IBM WebSphere Application Server, JBOSS, TOMCAT, IIS , HIS is good ot have MUST have experience in Oracle, PLSQL, OS level COMMANDS Windows/Unix (IBM AIX/LINUX). Service Management Incident, Problem and Vendor Management. Experience in production support must. Job Requirements: Experience on Channels/Digital Banking applications support will be value add. Technology o Experience in Application support including installation/configuration will be good to have...

Join our Team About this opportunity: We are excited to offer you the position of Integration Engineer at Ericsson. As an Integration Engineer, you will play a crucial role in overseeing our integration services. Your main responsibilities will include accurately preparing, implementing, and executing test cases to validate the configuration and integration of various nodes, networks, or systems. It is imperative that you adhere to group directives as well as local and global Environmental and Occupational Health and Safety (E+OHS) standards to ensure the security and privacy of data. What you will do: You will be responsible for preparing, collecting, and validating scripts and configuratio...

As a Senior Service Desk Analyst at Borders General Hospital in Melrose, you will play a key role in providing high-quality customer service and driving service improvement within NHS Borders. Your main responsibilities will include serving as the primary point of contact for the Digital Operations technical teams and overseeing escalations from the Service Desk team to ensure SLA & KPI targets are met consistently. We are seeking a motivated and proactive individual with a genuine passion for customer service and technology. The ideal candidate will possess excellent communication skills, the ability to thrive in a high-pressure environment, and a commitment to upholding organizational valu...

Job Title: Service Specialist Company: OYO (OYO Hotels & Homes) Location: Guwahati Industry: Hospitality / Hotels / Travel Functional Area: Guest Relations / Property Management Employment Type: Full Time About OYO OYO is the worlds third-largest and fastest-growing hospitality chain of leased and franchised hotels, homes, and living spaces. Founded in 2013 by Ritesh Agarwal, OYO has expanded rapidly across India and internationally, with a presence in 80+ countries including the UK, USA, UAE, China, Japan, Indonesia, and Brazil. In India, OYO partners with thousands of hotels and properties, redefining affordable and quality stays. About the Role Service Specialist As a Service Specialist a...

As a Principal Service Delivery Governance Specialist at NTT DATA, you will play a critical role in ensuring effective governance and oversight of our service delivery operations. Your primary focus will be to lead the development and implementation of governance frameworks, drive compliance with service level agreements (SLAs), and collaborate with stakeholders to optimize service delivery processes and outcomes. Additionally, you will be responsible for coaching and providing mentoring to less experienced team members. Key Responsibilities: - Regularly track and analyze key performance indicators (KPIs) to evaluate service delivery performance and identify areas for improvement. - Particip...