1515 Service Improvement Jobs - Page 6

This Position reports to: IS Service Owner Your role and responsibilities Applies IT knowledge and advanced skills to help solve complex technical or professional activities. A key resource, a definitive source of knowledge about services and solutions, who contributes their specialized knowledge to enhance organizational efficiency and support the organization's vision and strategic direction. Improve actual set up having CX resources focus on Core IS activities that help to promote Global TEM/Inventory Management /Zero Touch solutions to be used as a single tool for Mobile services. The work model for the role is: Li-Onsite This role is contributing to the ABB India -Bangalore, Location. Y...

Change Implementation Engineer - IOS Responsibilities: Actively monitor the work order queue and ensure all change requests are attended to during on-duty (shift). Make an initial assessment and clarify with the customer if necessary. Remotely perform configuration updates on network equipment in the production environment based on requirements stated in the agreed implementation plan. Advising on chnge design solutions, validating and verifying the design as part of the peer-review process, and ensuring it delivers right the first time AND on time. Keep customers and other stakeholders well informed of technical risks, issues and advise on corrective measures. Proactively engage and communi...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role & responsibilities : Support in managing all Affluent Banking sales and service activities for the assigned location/s Provide complete and comprehensive information to customers about Bank products, services and ensure best services are provided to them Analyse and have thorough understanding of clients cash, capital and investment needs Manage and improve the customer journey to create a superior customer experience Ensure customer onboarding is seamless and monitor the performance of client accounts and suggest ways to improve returns. Ensure appropriate control framework is in place and operations risk are properly managed within established regulatory guidelines set by the Bank. En...

- Responding to customer queries across phone, email, and chat. - Troubleshooting issues related to product or service usage. - Resolving customer complaints - Diagnosing and troubleshooting technical issues - Providing timely and accurate information regarding products and services Preferred candidate profile - Open-mindedness to continuous learning - Excellent time management and ability to multitask. - Excellent verbal and written communication skills. Whatapp resume to Phone: 9092250005 Email : hrd@redetechnologies.in

About The Role Executing end to end Process consulting projects based on ITIL V3/V4, ISO 20000 CMMI SVC models and frameworks Strategize and Design Services Lead and Manage Transition / Transformation programs Design ITOM, Define Governance, DevOps, Agile / SAFe Conducting process assessments and prepare gap analysis reports, Establishing Process Improvement Roadmaps, Process Definition with the help of Process Requirement Specification Document, Piloting, Development and institutionalizing the new process Drive Continuous Service Improvement programs using various methods and techniques Define measurement framework for SLAKPIs Facilitate integration of service management tools, processes an...

Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to...

Job Summary: We are looking for a highly experienced and technically proficient Senior VMware Engineer to lead and execute complex deployments and migrations involving VMware Cloud Foundation (VCF), NSX, vSAN, and the VMware Aria Suite (formerly vRealize Suite). The role focuses on design, implementation, and migration of enterprise virtualization platforms to modern, software-defined data centers. Key Responsibilities: Design & Deployment Plan, design, and implement VMware Cloud Foundation (VCF) environments including management and workload domains. Deploy and configure NSX-T/NSX-V, including logical switching, routing, firewalls, and network services. Set up and manage vSAN clusters, incl...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Level: B3 Role Overview: We are seeking a skilled and motivated ServiceNow Developer to join our team at the B3 level. The ideal candidate will have a strong background in ITSM Pro , hands-on experience with CMDB and CSDM deployments , and a proven track record of working on ServiceNow integrations . This role demands a proactive individual who can contribute to the design, development, and optimisation of ServiceNow solutions that support our business processes and IT operations. Key Responsibilities: Design, develop, and implement ServiceNow solutions using best practices and platform capabilities. Configure and customise ITSM Pro modules including Incident, Problem, Change, Request, and K...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Job Summary Join our team as a PE-Customer Service HC where you will play a crucial role in delivering exceptional customer service in the claims domain. With a hybrid work model and night shifts you will be responsible for addressing customer inquiries and resolving issues efficiently. Your contributions will enhance customer satisfaction and support our companys mission to provide top-notch service. Responsibilities Address customer inquiries related to claims with accuracy and professionalism. Resolve customer issues promptly to ensure high levels of satisfaction. Collaborate with team members to improve service delivery and customer experience. Utilize technical skills to navigate custom...

About The Role Job Title - Workplace Service Dev Associate Manager Management Level :CL 8 Location:Bangalore BDC14 Job Title:Team Leader Workplace Service Delivery Job Summary : Lead and manage service delivery operations to ensure excellent customer experience, team performance, and process efficiency. Operate in a centralized, high-performing environment supporting virtual customers. Must-Have Skills: Proven leadership with 1015 years of experience Strong communication and stakeholder management People management and inclusive team leadership Customer service and change/process management Proficiency in Excel and intuitive PowerPoint creation Strategic alignment and cross-functional collab...

Job Summary: We are looking for a highly experienced and technically proficient Senior VMware Engineer to lead and execute complex deployments and migrations involving VMware Cloud Foundation (VCF), NSX, vSAN, and the VMware Aria Suite (formerly vRealize Suite). The role focuses on design, implementation, and migration of enterprise virtualization platforms to modern, software-defined data centers. Key Responsibilities: Design & Deployment Plan, design, and implement VMware Cloud Foundation (VCF) environments including management and workload domains. Deploy and configure NSX-T/NSX-V, including logical switching, routing, firewalls, and network services. Set up and manage vSAN clusters, incl...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Job Description: As a Hardware Asset Management (CMDB) Consultant with Cayuse Commercial Services (CCS), you will be responsible for managing the end-to-end delivery of engagements by driving deliverables, KPIs, and service improvement activities. Your expertise will be utilized to configure efficient identification and reconciliation rules, monitor CMDB health, and resolve conflicts between authoritative data sources. Additionally, you will define and maintain standard CI's, CI relationships, and CMDB Classification based on business needs. Your role will also involve developing HAM, CMDB process, and policies documentations, as well as maintaining currency on policy and process documents. ...

As a potential candidate for the position, here is a summary of the job description: Role Overview: You will be responsible for sales and business development, operations management, security operations (preferred knowledge), and team collaboration in the field of facility management services. Key Responsibilities: - Identify and pursue new business opportunities with a focus on both existing and new clients. - Attend meetings with potential clients, negotiate contracts, and close sales. - Build and maintain long-term client relationships to drive repeat business. - Prepare proposals, tenders, and service agreements tailored to client needs. - Collaborate with the marketing team to develop s...

As a Team Lead, Managed Services Operations at NTT DATA, you play a crucial role in ensuring the delivery of managed services to clients, maintaining operational IT infrastructure and systems. Your responsibilities include: - Monitoring work queues and providing technical support to clients - Independently resolving escalated incidents and requests within agreed SLAs - Sharing knowledge with other engineers to address and document issues - Acting as emergency support contact for critical client and business-impacting issues - Proactively identifying and implementing automation solutions for task optimization - Analyzing and troubleshooting technical issues using specialized tools and practic...