1471 Service Excellence Jobs - Page 27

Excellent Presentation / Communication Relationship Management skills with ability to lead Sales After-sales team, Effective leader and planner with expertise in business planning execution, staffing to achieve the pre-set sales targets. A professional and dedicated approach to business with a strong focus on retained profit margin, an eye for exploring new opportunities and excellent man-management skills. Key Accomplishments: P L responsibility thru line managers for Sales, Service, Operations Accounts as profit Center. Planning /Budgeting/Supplier management. Cost Control, Debtors Management thru account managers. Staff retention, Development Recruitment of manpower. Established good rela...

About The Role Skill required: Sales Support - Sales Enablement Designation: Sales Operations Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for? "- Exceptional leadership, team-building and motivational skills- Gained substantial experience in the technology (High Tech and Software) sector, driving initiatives that improved online presence and customer engagement on a g...

Bringing enhanced comfort and efficiency to the office How can you help make employees and visitors alike love our office Youll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks youll do to spruce up the office. Youll keep an eye out for potential emergencies and carry out steps for managing such situations. Youll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instincti...

Join us as Analyst - Treasury Finance, where youll play a pivotal role in shaping the future of the Finance Control team by managing the wide projects including Legal entity reporting. At Barclays, we dont just adapt to the future - we create it. To be successful in this role you should have below skills: Qualified Chartered Accountant Experienced with MS office toolkit (Word, PPT, Excel, etc. ) Excellent communication and presentation skills in both formal and informal settings Strong control awareness in particular, the ability to identify and escalate potential control breakdowns and to streamline processes in an effective and efficient manner Initiative and ability to break down problems...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper ha...

Monitor projects throughout the entire process ensuring timely and successful completion. Provide regular project updates and present data Solid skills in data collection, aptitude for math and statistical concepts Confident in leading Six Sigma Required Candidate profile Outstanding communication skills Self-driven & dynamic leader with 4+ years Six Sigma Black Belt certification Mandatory

Start to end communication for Sea Export documentation with Customers, Internal Team To Coordinate with Customers for Checklist, E- Sanchit & Shipping Bill Filling Responsible for Sea Export checklist of all ICD of Gujarat, Mumbai , Mundra Port To Coordinate with cystimer regarding customs query Coordination with filed staff for Documentation Any other Task given by HOD or BM Respobsible for Checklist prepration of all Sea Exprot Shipments & Job Uploading for sb filling Timely Sharing of all costs to account team for billing Follow set SOP for Customers/Department Timely updation of day to day homyar activities to achieve service excellence Support to HOD for over all department growth and ...

As the leader of Non-Voice customer interactions, you will play a crucial role in ensuring exceptional customer service, operational efficiency, and continuous improvement. Your responsibilities will include driving a customer-centric culture, strategic planning, process improvements, compliance with regulatory guidelines, and maintaining high standards of service delivery. You will lead a team of supervisors and agents, oversee grievance resolution processes, and collaborate with cross-functional teams to achieve operational targets. Additionally, you will be responsible for team development, training, and performance management. Your key accountabilities will involve strategic planning and...

The position entails coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders. Supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning. Providing supervision and development opportunities for associates through hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensuring compliance wit...

Step into a role of Treasury Analyst at Barclays, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need some previous experience in: Experience in Treasury Back-office operations Understanding in VOSTRO, NOSTRO accounts Experience in payments processing MT & MX messages and query handling Understanding in FX & MM deal pr...

Customer Service & Customer Advisor Job Title: Customer Service and Customer Advisor Location: Mumbai Department Customer Service & Sales Reporting to: Customer Service Manager Employment: Full / Part time, permanent Primary Job Purpose We re looking for someone who lives and breathes customer care but also has the drive to spot opportunities and help our business grow. In this role, you ll blend empathy with energy, resolving customer queries with ownership and care while proactively turning enquiries into long-lasting relationships. Your primary focus will be on Customer Service excellence: keeping customers at the heart of every decision, supporting them across multiple channels (email, p...

Step into a role of Payroll Analyst at Barclays, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you will need some previous experience in : Should be expert in UK Payroll process Good to have knowledge in HR operation process in recent or past is preferable Should be good in Employee data management, New joiners, Exits Should...

Join us as a Business Banking Data and Reporting Team at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as a Business Banking Data and Reporting Team, you should have experience with: Basic/ Essential Qualifications: B. E/MCA or any PG. Desirable skillsets/ good to have: Strong SQL Knowledge. Must know Impala/Hue. Good to have PySpark. You may be assessed on the key critical skills relevant for success in role, such as experience with Strong SQL Knowledge , PySpark, Impala/Hue , as well as job-sp...

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the...

Join us as a Senior Full Stack Java Developer at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Senior Full Stack Java Developer you should have experience with: Hands on experience on Java, Microservice, Spring and related area. Hands on experience on OpenShift and CI/CD pipeline. Understanding of Storybook, Angular and related UI technolo...

Join us as a Base24 Application Developer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Base24 Application Developer you should have experience with: Experience in authorization domain (BASE24 Development / Testing) Domain/Testing/ Technical certification Experience in card merchant acquiring domain. Experience on simulators like MAS, VTS, VersaTest, Ili...

Embark on a transformative journey as Decision Analyst at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. Deliver hypothesis-driven analysis to investigate key business issues relating to Barclays customers, markets, products and channels, and use this insight to drive the wider Retail and Business Bank s agenda to create value for customers, colleagues, the community and the company. To be a successful Decision Analyst you should have experience with: Experience in creating business models, both financial and con...

Role Overview: We re seeking a Business Development Manager (BDM) to join our team. This results-driven individual will play a critical role in creating and nurturing sales opportunities through proactive outreach and effective communication. Key Responsibilities: Strategic Growth Initiatives: Develop and implement effective business development strategies that align with DATAMARKs overall goals and objectives. Client Engagement: Build, maintain, and enhance relationships with existing clients and prospects through regular communication and follow-up. Business Development Manager (BDM) familiarity with CRM platforms is Mandate. Prior experience in Cold Calling (Primary Channel), Email Outrea...

Step into a role of Process Expert, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you ll need previous experience in: To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surroundin...

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific skillsets. To be successful as an "AVP - CFR CCO - Barclays Europe Markets Controls", you should have experience with: Basic/ Essential Qualifications: Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings. Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk...

1. This role requires proven experience in customer service management, preferably within the retail industry. 2. Strong Team Leadership & Operational Excellence. 3. Retail-Focused Customer Support. 4. Workflow Management.

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the...

As Barclays Regulatory Reporting AVP - This role will be involved in Regulatory, execution of Independent Assurance. Must have Governance, JIRA testing Excellent team Player. Deliver Mandatory regulatory change. Purpose of the role To identify, assess and mitigate prudential regulatory reporting risks, provide oversight on regulatory reporting, and maintenance of open communication with regulators to ensure that the banks activities and operations comply with all applicable laws, regulations, and internal control policies. Accountabilities Identification and assessment of prudential regulatory reporting risks arising from the banks activities, products, and services. Development and implemen...

To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers. Responsible for the claim assessment, decision making and customer communication within agreed controls on fast-track claims. Ensure that work is completed to required quality standards within agreed timelines. Ensure that claims not meeting fast track criteria are identified and triaged appropriately. This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ab...