Core Responsibility: Ability to clinically evaluate the patient independently Ensure service excellence with high standard of patient care Plans and administers standard diagnostic and prognostic examination of muscles, nerves, joints and functional abilities. Plans treatment objectives and programs according to the results of evaluation. Taking decision and administer the modalities & treatment procedures with high skill of performance Explains treatment objectives and methods to patients and their families, Designs and constructs, or directs construction of specialized splints and prosthesis Directs and aids patients in exercises and functional training using appropriate devises and equipment. Records initial assessments, treatments given and other updates appropriately in Patient Records/ CPRS. 10.Records patients progress and document on timely manner 11.Re-evaluates and document reassessment procedures timely. 12, Evaluates patient response and progress, and discusses with appropriate physician as and when required. Report daily progress of patients to assigned supervisor. Maintain good & healthy relations with other professionals, including physicians, patients, patients relatives Directs and supervises the activities of the physiotherapy aids, assistants, interns, and GDAs. To ensure that ethical professional practice is followed. Follows proper/daily handover of the patients between the shifts in the department. Knowledge of safe and proper operations of all equipment. To Comply with the clinical quality & policies of the respective area To comply with service quality Process, environmental & occupational issues Follows team work in the department and consults seniors in any required situation. To Comply with patient safety policy To ensure safe utilization of equipments and proper waste disposal system 24. To go for home visits as and when required
To effectively interface with patients/ attendants/ physicians/ other service users and deliver quality nursing To actively participate in programs care with compassion and high level of responsiveness To demonstrate skill in patient assessment, rounds, capturing and carrying out doctor s orders, documentation, & equipment handling. To follow medical procedure, charting and reporting, record management and on time with accuracy. To ensure accurate and timely medication for quality improvement in nursing practices. To follow infection control policies and biomedical waste management guidelines. Comply with the service quality Process, environmental & occupational issues, & policies of the respective area. Comply with patient safety policy. To collaborate with other disciplines to ensure effective and efficient patient care delivery. To ensure timely indenting and proper stock management. To be well groomed, punctual & adhere to company policies and practices. Ability to handle larger volume of work in bigger setup. Reasonably high level of comfort among physicians.
To effectively interface with patients/ attendants/ physicians/ other service users and deliver quality nursing To actively participate in programs care with compassion and high level of responsiveness To demonstrate skill in patient assessment, rounds, capturing and carrying out doctor s orders, documentation, & equipment handling. To follow medical procedure, charting and reporting, record management and on time with accuracy. To ensure accurate and timely medication for quality improvement in nursing practices. To follow infection control policies and biomedical waste management guidelines. Comply with the service quality Process, environmental & occupational issues, & policies of the respective area. Comply with patient safety policy. To collaborate with other disciplines to ensure effective and efficient patient care delivery. To ensure timely indenting and proper stock management. To be well groomed, punctual & adhere to company policies and practices. Ability to handle larger volume of work in bigger setup. Reasonably high level of comfort among physicians.
To effectively interface with patients/ attendants/ physicians/ other service users and deliver quality nursing To actively participate in programs care with compassion and high level of responsiveness To demonstrate skill in patient assessment, rounds, capturing and carrying out doctor s orders, documentation, & equipment handling. To follow medical procedure, charting and reporting, record management and on time with accuracy. To ensure accurate and timely medication for quality improvement in nursing practices. To follow infection control policies and biomedical waste management guidelines. Comply with the service quality Process, environmental & occupational issues, & policies of the respective area. Comply with patient safety policy. To collaborate with other disciplines to ensure effective and efficient patient care delivery. To ensure timely indenting and proper stock management. To be well groomed, punctual & adhere to company policies and practices. Ability to handle larger volume of work in bigger setup. Reasonably high level of comfort among physicians.
To effectively interface with patients/ attendants/ physicians/ other service users and deliver quality nursing To actively participate in programs care with compassion and high level of responsiveness To demonstrate skill in patient assessment, rounds, capturing and carrying out doctor s orders, documentation, & equipment handling. To follow medical procedure, charting and reporting, record management and on time with accuracy. To ensure accurate and timely medication for quality improvement in nursing practices. To follow infection control policies and biomedical waste management guidelines. Comply with the service quality Process, environmental & occupational issues, & policies of the respective area. Comply with patient safety policy. To collaborate with other disciplines to ensure effective and efficient patient care delivery. To ensure timely indenting and proper stock management. To be well groomed, punctual & adhere to company policies and practices. Ability to handle larger volume of work in bigger setup. Reasonably high level of comfort among physicians.
To effectively interface with patients/ attendants/ physicians/ other service users and deliver quality nursing To actively participate in programs care with compassion and high level of responsiveness To demonstrate skill in patient assessment, rounds, capturing and carrying out doctor s orders, documentation, & equipment handling. To follow medical procedure, charting and reporting, record management and on time with accuracy. To ensure accurate and timely medication for quality improvement in nursing practices. To follow infection control policies and biomedical waste management guidelines. Comply with the service quality Process, environmental & occupational issues, & policies of the respective area. Comply with patient safety policy. To collaborate with other disciplines to ensure effective and efficient patient care delivery. To ensure timely indenting and proper stock management. To be well groomed, punctual & adhere to company policies and practices. Ability to handle larger volume of work in bigger setup. Reasonably high level of comfort among physicians.
To effectively interface with patients/ attendants/ physicians/ other service users and deliver quality nursing To actively participate in programs care with compassion and high level of responsiveness To demonstrate skill in patient assessment, rounds, capturing and carrying out doctor s orders, documentation, & equipment handling. To follow medical procedure, charting and reporting, record management and on time with accuracy. To ensure accurate and timely medication for quality improvement in nursing practices. To follow infection control policies and biomedical waste management guidelines. Comply with the service quality Process, environmental & occupational issues, & policies of the respective area. Comply with patient safety policy. To collaborate with other disciplines to ensure effective and efficient patient care delivery. To ensure timely indenting and proper stock management. To be well groomed, punctual & adhere to company policies and practices. Ability to handle larger volume of work in bigger setup. Reasonably high level of comfort among physicians.
To effectively interface with patients/ attendants/ physicians/ other service users and deliver quality nursing To actively participate in programs care with compassion and high level of responsiveness To demonstrate skill in patient assessment, rounds, capturing and carrying out doctor s orders, documentation, & equipment handling. To follow medical procedure, charting and reporting, record management and on time with accuracy. To ensure accurate and timely medication for quality improvement in nursing practices. To follow infection control policies and biomedical waste management guidelines. Comply with the service quality Process, environmental & occupational issues, & policies of the respective area. Comply with patient safety policy. To collaborate with other disciplines to ensure effective and efficient patient care delivery. To ensure timely indenting and proper stock management. To be well groomed, punctual & adhere to company policies and practices. Ability to handle larger volume of work in bigger setup. Reasonably high level of comfort among physicians.
Role & responsibilities Responsible for ensuring compliance to NABH /JCI/AACI/ ISO standards across the hospital. Ensuring good quality non-clinical services like infection prevention, security, diet etc.; Ensuring clean surroundings, OPD Areas, Wards, Labour Room, OT and Patient amenities and outsourced services; Assist all departments in training the staff on the Quality. Monitors the quality indicators and helps in the process of continuous quality improvement (Classification of nonconformities as pre-, post- & analytical, doing a RCA & CAPA) Coordinates internal audits of the hospital in accordance with quality manual. Periodical assessment of hospital on quality indicators and arrive at a score for the facility; Identification of gaps, develop action plan under the guidance of CNO of the hospital and monitor compliance; Ensuring that the hospital meets all regulatory and statutory compliances. Measurable Deliverables Audits Accreditations NABH. NABL, AACI and other relevant Certifications Preferred candidate profile Must possess at least a graduation degree in MBBS/ Dental/ AYUSH + Masters in Hospital Administration/ Health Management Minimum 5 years of experience in any healthcare / hospital Experience in Health Care Quality or Formal Quality of system like NABH/JCI/AACI/ISO 9001:2008 etc.
Job Summary: We are seeking a highly experienced and detail-oriented Housekeeping Manager to oversee and manage the housekeeping operations at Nanavati Max Hospital. The ideal candidate will ensure cleanliness, hygiene, and a well-maintained environment, adhering to the highest standards of healthcare quality and safety. Key Responsibilities: Operational Management: Plan, organize, and monitor housekeeping activities to maintain cleanliness in all hospital areas, including patient rooms, operation theaters, ICUs, and public spaces. Ensure compliance with infection control protocols and healthcare sanitation standards Team Leadership: Lead, train, and supervise the housekeeping team, ensuring high performance and adherence to SOPs. Conduct regular performance evaluations and provide constructive feedback. Conduct routine inspections to ensure consistent cleanliness and hygiene standards. Address and resolve any housekeeping-related complaints or issues promptly. Inventory and Budget Management: Manage housekeeping supplies and equipment, ensuring timely procurement and proper usage. Monitor budget utilization and optimize resources efficiently. Compliance and Safety: Ensure adherence to hospital policies, healthcare regulations, and safety protocols. Conduct regular training sessions on infection control, waste segregation, and emergency procedures for the housekeeping staff. Key Requirements: Educational Qualification: Graduate (Bachelors degree in any discipline). Experience: Minimum of 10 years of experience in housekeeping, preferably in the healthcare sector. Skills: Strong leadership and team management abilities. Excellent organizational and time management skills. Knowledge of healthcare sanitation standards and infection control practices. Proficiency in MS Office and housekeeping management systems is a plus.
Responsible for overseeing the daily housekeeping operations of patient areas, wards, OPDs, and hospital premises to ensure a clean, hygienic, and infection-free environment. Key Responsibilities: - Supervise housekeeping staff and assign duties across hospital areas - Ensure cleanliness, disinfection, and waste disposal protocols are followed as per hospital standards - Conduct regular rounds to check hygiene levels and report deviations - Monitor housekeeping material usage and maintain inventory - Coordinate with Nursing and Clinical teams for patient area upkeep - Train new staff on hospital infection control and cleaning SOPs - Address complaints and resolve housekeeping-related issues promptly - Maintain staff duty rosters, attendance, and performance records - Ensure compliance with NABH/quality standards related to housekeeping Qualifications: - Graduate or Diploma in Hotel/Facility Management preferred
Role Summary: Responsible for managing day-to-day housekeeping operations by leading supervisors and attendants, ensuring high standards of cleanliness, hygiene, and patient satisfaction across the hospital premises. - Oversee and guide a team of housekeeping supervisors and attendants across all shifts - Ensure proper implementation of cleaning protocols in wards, OPDs, ICUs, public areas, and critical zones - Monitor daily activities, duty rosters, and staff deployment - Address and resolve patient/attendant complaints related to cleanliness or housekeeping services - Conduct regular rounds and audits to ensure SOP and hygiene standards are followed - Coordinate with nursing, infection control, and other departments for smooth operations - Train staff on hospital housekeeping protocols, waste segregation, and soft skills - Maintain housekeeping inventory, usage records, and assist in procurement planning
Role & responsibilities Establishment compliance and Vendor Compliance monitoring and Dashboard Establishment and Vendors Compliance Audit and Progress Report Handling of Routine Queries Crosschecking of Government dues of ESIC and EPF Making Tracker of routine compliance Coordination with unit Compliance SPOC and consolidate the Self Audit Checklist, COC / WB and POSH Reports. Vendor Bill checking and Payment clearance Preparation of MISC file and ERP handling Submission of Periodic Return and keep track for units CATS handling and query management Handling new module of CATS and coordination with vendor/unit/OSVEs Monthly / Quarterly training & awareness sessions on HR Statuary compliance. Attending all legal notices / Government liasioning / all inspections & Notifications. Audit of Establishment compliance/vendor compliance/CATS Preferred candidate profile Min 4 years of experience of HR statuary compliance and Labour laws
Role & responsibilities The Assistant General Manager Hospital Operations will be responsible for overseeing and coordinating the day-to-day non-clinical operations across various service departments. The incumbent will ensure a seamless patient journey by enhancing patient experience and maintaining high operational standards in the hospital. The role requires strong leadership, process orientation, and the ability to manage multidisciplinary teams. Preferred candidate profile Key Responsibilities Patient Experience & Front Office Management Ensure smooth functioning of reception, OPD registration, helpdesk, and enquiry counters. Monitor and enhance patient satisfaction by establishing SOPs and service standards. Handle patient feedback and grievance redressal with appropriate escalation protocols. Train front office staff in soft skills, communication, and service delivery. Oversee efficient bed allocation, patient movement, and admission/discharge processes. Coordinate with nursing, billing, and clinical teams for timely and accurate patient services. Monitor turnaround time for admissions and discharge, ensuring minimal delays. Liaise with the Engineering and Maintenance teams for upkeep of hospital infrastructure. Ensure preventive and corrective maintenance activities are scheduled and executed on time. Maintain compliance with safety, statutory and NABH/JCI-related infrastructure standards. Supervise and ensure cleanliness and hygiene standards are maintained hospital-wide. Coordinate with the infection control team for implementation of protocols and audits. Optimize housekeeping manpower and material utilization through effective planning. Ensure timely and hygienic food service delivery to patients, attendants, and staff. Monitor kitchen operations and food quality, maintaining FSSAI norms and dietary compliance. Coordinate with the Dietetics team for patient meal planning and customization. General Administration Lead and guide departmental teams through regular reviews and performance metrics. Prepare and manage departmental budgets, vendor negotiations, and service contracts. Drive cost optimization and operational efficiency without compromising patient care. Ensure smooth coordination between internal departments and outsourced service providers. Key Skills & Competencies Strong leadership and team management skills Excellent communication, interpersonal, and problem-solving abilities Service-oriented mindset with a focus on patient-centric care In-depth knowledge of hospital operations and administrative protocols Familiarity with NABH/JCI accreditation standards Ability to manage multiple departments and priorities simultaneously Eligibility Criteria Minimum 12 years of experience in hospital operations with at least 4 years in a leadership role Proven experience in managing multi-disciplinary support functions in a medium to large-sized hospital Preferred Industry Super-specialty / Multi-specialty Hospitals Healthcare Chains or Tertiary Care Hospitals
Role & responsibilities Handling Hospital Application and Other Supporting application and web portal Application Support: Support application level calls, understand the system flow and train the user accordingly. Implemented application as DMS (document management system). Solving queries of mail, Personal visit and calls. Handling client requirements. Master data updating for client. Performing DML, DDL commands on SQL. Testing bugs/requirements on UAT/SIT after then implementing on live sever. Providing trainings and guidance regarding application and web portal to client members. Looking PACS application like Support application level calls , manage user activities Bug Reporting: Log all bugs of HIS applications on Ticket portal, Follow-up for resolution and update the status on daily basis. Master Data: entering/altering master data for services, tariffs, doctors, etc. Backup: - Maintaining daily backup as per schedule e.g. HIS, PACS, Attendance system, CMS system. Documentation: Keep documenting each change request, HIS user id form of the User Training: Train end users for application workflows. Assist the IT Head in his work. Provided Troubleshooting and technical support on software as well as systems. Preferred candidate profile B. Sc (IT) Or Equivalent Course with Good Experience in Application Support. Hospital or from Other industry
Job Summary: The Front Office Executive is responsible for managing front desk operations including patient registration, appointments, billing coordination, and handling general queries. The role requires excellent communication, interpersonal skills, and a customer-focused approach to ensure a seamless patient experience. Key Responsibilities: Greet and assist patients, visitors, and guests in a courteous and professional manner. Manage patient registration, check-in, and check-out processes. Schedule and confirm patient appointments. Handle incoming calls, respond to queries, and redirect calls as necessary. Maintain accurate and up-to-date patient records in the hospital system. Coordinate with various departments such as billing, diagnostics, admissions, and OPD. Guide patients regarding hospital facilities, consultants, and processes. Ensure the front office area is clean, organized, and welcoming. Maintain confidentiality of patient information in compliance with hospital policies. Assist with emergency response processes, when required.
Role & responsibilities The Assistant Manager Front Office will be responsible for overseeing day-to-day front office and patient service operations to ensure smooth functioning of OPD, admissions, discharge, and overall patient experience. The role involves supervising staff, coordinating with clinical and non-clinical departments, and implementing service excellence initiatives in alignment with hospital standards. Preferred candidate profile Supervise and manage front office operations including OPD registration, billing, admission & discharge process, and enquiry desk. Ensure seamless coordination between patients, doctors, nursing staff, and support teams to maintain a high standard of patient satisfaction. Monitor daily operations across all floors and ensure adherence to hospital protocols and service standards. Manage and guide front office executives, patient relation officers, and other support staff. Handle patient grievances and resolve escalated service-related issues in a professional and timely manner. Assist in planning and implementing process improvements for better operational efficiency and patient flow. Oversee and maintain accuracy of MIS reports related to patient registrations, admissions, and discharge summaries. Conduct regular training and grooming sessions for front office teams to enhance communication and service quality. Coordinate with IT, Finance, and Clinical departments for system and billing-related alignments.
Role & responsibilities The Radiology Report Typist is responsible for accurately and efficiently typing radiology reports dictated by radiologists. The role requires attention to detail, strong medical terminology knowledge, and timely report delivery to ensure smooth functioning of the radiology department and high-quality patient service. Preferred candidate profile Transcribe and type radiology reports from dictations or handwritten notes provided by radiologists. Ensure all reports are grammatically correct, properly formatted, and medically accurate. Cross-check patient details, study types, and findings before finalizing reports. Coordinate with radiologists for clarification of unclear dictations or missing information. Maintain confidentiality of all patient and report data in compliance with hospital and regulatory policies. Ensure timely completion and printing/uploading of reports for patient delivery or electronic medical record (EMR) upload. Manage report queues and prioritize urgent and emergency cases as directed. Maintain log records of completed reports and assist in audit documentation when required. Support the radiology front desk in report handover and coordination, if necessary. Qualification & Experience: Education: Graduate in any discipline (Preferably in Life Sciences / Medical Transcription / Healthcare background) Experience: 13 years of experience in medical transcription or report typing (preferably in radiology) Technical Skills: Proficiency in MS Office and hospital information systems (HIS) Good typing speed with accuracy Familiarity with radiology terminology (X-Ray, CT, MRI, Ultrasound, etc.) Key Skills & Competencies: Excellent typing and listening skills Strong command over English language and medical terminology Attention to detail and accuracy Ability to work under pressure and meet deadlines Good interpersonal and communication skills High level of confidentiality and professionalism Performance Indicators (KPIs): Accuracy of reports Timeliness of report delivery Compliance with confidentiality protocols Error-free data entry and formatting Feedback from radiologists and patients
Role : The Floor Manager / Floor Coordinator plays a pivotal role in ensuring a seamless and pleasant hospital stay for patients and attendants. The incumbent acts as a single point of contact for all non-clinical patient needs, ensuring quick resolution of issues related to food, housekeeping, maintenance, billing, and discharge processes within defined turnaround time (TAT). Preferred candidate profile Key Responsibilities: Patient Experience Management: Ensure every patient and attendant receives courteous, prompt, and professional service during their hospital stay. Conduct regular floor rounds to interact with patients and identify any service gaps proactively. Coordinate with Nursing, F&B, Housekeeping, Maintenance, and Billing teams to ensure smooth operations and timely service delivery. Monitor patient feedback and ensure all non-clinical complaints are resolved within defined TAT. Maintain a high standard of cleanliness, comfort, and service ambiance across the assigned floors. Complaint & Issue Resolution: Act as the first point of contact for all non-clinical patient grievances related to food, housekeeping, maintenance, or discharge delays. Log, track, and ensure closure of complaints within stipulated timelines. Escalate unresolved issues to the concerned department head when necessary. Analyze recurring complaints and coordinate for corrective and preventive action. Discharge & Coordination: Facilitate timely discharge by coordinating with billing, pharmacy, and nursing teams. Ensure communication of discharge readiness to patients and families in a timely manner. Monitor discharge TAT and identify bottlenecks for process improvement. Communication & Documentation: Maintain daily floor reports on patient experience, service issues, and complaint resolution. Share daily handover notes with the next shift for continuity of care. Participate in daily operational meetings and contribute feedback for service improvement.
Role & responsibilities Explains the four stages in the Nursing Process and demonstrates an understanding of the beginning nurse role in the health service. Plans and performs Nursing Care by using the Nursing process. Observes patients condition and take suitable action accordingly and/or report changes to the Head Nurse and/or to the physician. Has adequate knowledge about the medical surgical disease condition and provides comprehensive Nursing care as per the disease condition. Demonstrates adequate knowledge of pharmacology and administer medications safely on prescriptions or according to the standing instructions. Converts and calculates dosages. Assisting Doctors for various surgical and medical diagnostic procedures by using aseptic technique. Knows the correct method of collecting and sending specimens to laboratory for diagnostic tests. Assisting with diagnostic tests/ biopsies, lumbar punctures, etc. Demonstrates correct technique of checking and recording Vital signs. Prepares patients for operations and ensures that the preoperative protocols have been followed. Assist patients, relatives and visitors in fulfilling their request and solving their queries. Assisting with therapeutic procedures such as Venipunctures, I.V. therapies, transfusion etc. Carry out the procedures of Admission, Transfer, Discharge and Death of patient as per hospital policy. Maintains optimal comfort and personal hygiene of the patient. Attends to the nutritional needs of the patient. Maintains clean and safe environment for the patient. Implements and Maintains ward policies and routines. Coordinates patient care with other department. Attends/ Takes rounds with the Doctors and carries the orders accordingly. Can define asepsis and aseptic technique and uses sterile technique when require. Identifies syringes, needles and angles used in giving various types of injections. Correctly calculates the infusion rate for Infusions and demonstrates the ability to solve intravenous infusion problems. Calculate ml per hr, drops per minute and correctly uses intravenous safety devices. Accurately marks I.V. bottles/bags for the number of hours of infusions. Observes for signs of infiltration or malfunction of the infusion, recognizes signs of infection or mechanical danger at the site of injection; intervenes appropriately. Maintains a professional interpersonal relationship with the colleagues and other departments. Takes responsibility to continuously update the knowledge and be competent with the changing trends in the profession. Supervise Patient Care Attendants, guides them and reports accordingly.
FIND ON MAP