Operational Excellence: Implement strategies to enhance operational efficiency as per the approved guidelines or processes. Analyse and optimize workflows to improve productivity and reduce operational costs. Monitor compliance with operational standards and protocols, ensuring consistency across the hospital network. Collaborate with department heads to identify and resolve operational challenges. Service Standards: Monitor PSI and NPS and coordinate with Cluster Heads and Unit Heads to implement improvements. Coordinate and conduct training programs along with Unit team focused on service standards and patient centred care. Operational Processes: Coordinate and oversee daily operational activities and challenges, MIS to ensure seamless hospital operations. Track and report on operational performance metrics, identifying areas for improvement. Performance Monitoring: Track key performance indicators (KPIs) related to operational efficiency, service excellence, and project success. Prepare and present reports to senior management on operational performance and project outcomes. Develop and implement action plans based on performance data to drive continuous improvement. Job Specifications: Highest Qualification: Masters in Hospital Management/Administration Work Experience: 4-8 years in Healthcare
IP Billing Manager IP Billing Manager Roles Responsibilities: Financial counselling, bill preparation, insurance approvals. Admission, Discharges, preparing MIS reports, handle queries related to claims and reimbursements. Tracking payments made by insurance agencies and patients and training new employees in the billing department. Overall supervision, control on functioning of the Department. To attend to patient clarifications with regard to billing. To deal with billing clarifications/ information in respect to various Corporates/ Institutions having tie up with hospital. To follow-up on payment of outstanding dues with empaneled Corporate/ Institutions. To co-ordinate with Third Party Administrations (TPAs) and follow-up on payment of outstanding dues. To monitor the billing process, time taken for preparation of the final bill. To check the bills on a daily basis. To follow-up on dues from patients in case of default in payment. Training of staff in the department Provide data for Consultants/Doctors payments Defining IP Packages Tariff and revising them from time to time as per decision of the Management. Any other work assigned by the Management from time to time. Qualifications Minimum Qualifications Graduate Technical Qualifications Computer Knowledge Minimum 8 to 12 years in IP Billing department in hospitals Able to speak local language, English and Hindi .: Adminstration Job Type: Full Time Job Location: Hyderabad Previous Post Next Post Test Caption Test Description goes like this
Roles and Responsibilities Manage attendance, leaves, payroll processing, and other HR operations. Ensure compliance with company policies and procedures related to employee engagement, exit formalities, grievance handling, and industrial relations. Handle new joiner onboarding process and resolve any issues that may arise during the probationary period. Maintain accurate records of employee data and perform regular audits to ensure accuracy. Provide support in resolving conflicts between employees or between an employee and management. Compliance experience to NABH is added advantage Recruitment of Hospital Staff Desired Candidate Profile 3-8 years of experience in HR Generalist activities (payroll administration). Qualification: MBA/PGDM preferred Strong understanding of HR Operations, Payroll, Onboarding, Employee Engagement, Exit Formalities, Grievance Handling & Attendance Management.
We are conducting walk-in drive on 11-Jun-25 & 12-Jun-25 @ Ankura Hospital, Attapur Unit. We have requirement for 3 Units - Attapur, LB Nagar & Tirupati. Role & responsibilities Overall supervision, control on functioning of the Department. Accuracy in Inpatient Billing. Effectively monitoring of day-to-day activities. Resolve customer complaints or answer customers' questions regarding policies and procedures. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Implement corporate or departmental policies, procedures, and service standards in conjunction with management. Monitoring all estimations and actual billing expenses. Day to day outstanding amount follow up. Monitors OP / IP billings performance shift wise. Bill Updating of all the procedures done to the patient on daily basis. Ensures charges for the hospital services based upon the tariff. Gives estimation to the self-paying patients and Corporate Patients. To ensure that all the services are charged before final bill is made. Takes written consent from the Patients attendants on payment terms. Explains the line of treatment being given and the reason for taking such deposits at the time of admission to the patients and their attendants. Provides inputs to Finance and Accounts department regarding day-to-day transactions. Implementing admission & billing policies as directed by the management Tracking timely submission of bills of TPA & Corporate Maintaining MOU tracker. Maintaining all tariffs in soft copy and hard copy authorized sign. Ensuring proper documentation for audit. Helping to concern person for timely TPA and Corporate renewals. Timely tariff revision. Daily MIS reports to the management. Preferred candidate profile Minimum Qualifications -Graduate / MBA - Hospital Management / Hospital Administration Technical Qualifications Computer Knowledge Minimum 7 to 12 years in Healthcare Industry as IP Billing Manager Able to speak local language, English and Hindi. Work Location: Attapur/LB Nagar/Tirupati Interested candidates can share your updated resume to job@ankurahospital.com
Role & responsibilities Overall supervision, control on functioning of the Department. To attend to patient clarifications with regard to billing. To deal with billing clarifications/ information in respect to various Corporates/ Institutions having tie up with hospital. To follow-up on payment of outstanding dues with empanelled Corporate/ Institutions. To co-ordinate with Third Party Administrations (TPAs) and follow-up on payment of outstanding dues. To monitor the billing process, time taken for preparation of the final bill. To check the bills on a daily basis. To follow-up on dues from patients in case of default in payment. Training of staff in the department Provide data for Consultants/Doctors payments Defining IP Packages & Tariff and revising them from time to time as per decision of the Management. Any other work assigned by the Management from time to time. Preferred candidate profile Candidate must have Insurance Billing End to End process.
We are looking for enthusiastic HR Intern to join our HR Team. Role & Responsibilities Assist in posting job openings and reviewing resumes. Coordinate interviews and communicate with candidates. Assist in new employee orientation and paperwork. Contribute to training program coordination. Assist in maintaining employee records. Maintain and update HR databases and records. Assist in handling employee inquiries and requests. Preferred candidate profile Qualification: MBA - HR Internship Period: 6 Months Monthly Stipend: 10K Good Communication Skills Work Location: Gachibowli / Madinaguda Interested candidates can share your updated resume to job@ankurahospital.com
Role & responsibilities Maintain proper inventory of pharmacy, dispensing medication in OP and IP, indent handling. Ensure proper inventory of medicines and disposables. Ensure correct dispensing of medicines against OP prescriptions and IP indents. Ensure to maintain double lock narcotics key, and maintain narcotic register properly. Ensure to write shortage medicines in corresponding book including bounce items Daily audits to reduce contra errors and quantity mismatches. In case of non-availability of drugs, follow escalation matrix with concern doctor/nurses to issuing substitute. Overall responsibility for all cash transactions involving OP and IP pharmacy and ensure timely remittance of sales procedure to accounts department. All pharmacy staff is responsible to maintain proper registers and doing GRN's To dispense "right drug, right dose to the right patient" Cross check with the patient bill, drug name, batch no, sale qty, expiry and mrp before going to dispense the medicines to patients. Dispense the drugs with speed, accuracy and taking care of cash transactions and handovers. Preferred candidate profile Minimum Qualifications - D Pharmacy/B Pharmacy with Telangana PCI Registration Technical Qualifications Computer Knowledge Minimum 1 to 8 years as Pharmacist/Pharmacy Manager Must be flexible to rotational shifts. Coordination with the staff and ability to work in a team Able to speak local language along with understanding of Hindi and English. Work Location: Hyderabad
Roles & Responsibilities: Responsible for Nursing care of the patient, and the overall welfare of patient in the Hospital. Upkeep of the ward, Nurses station, ICUs, OT's based on area of posting. Inventory control and check of drugs and other patient care consumables and non-consumables. To receive patient on admission, checking into room, making the patient comfort, briefing the patient about Hospital rules and facilities and informing the Consultant. Ward rounds with Doctors, follow up of patients, medication, investigation and documentation. Discharge case sheet / files to be sent Medical Records Assists treating physician during examination, treatment and procedures. Preparation of injections and IV infusions as prescribed Supervision of diet / meals to the patients. Job Specifications: Qualification: GNM / B.Sc / M Sc Nursing Registration in Nursing is mandatory. 2 to 7 years of experience in Nursing (NICU/PICU/OT/Wards/Emergency/Pediatric/Gynec). Must be flexible to work in rotational shifts. Good communication, knowledge of clinical procedures. Holistic approach towards patient.
Role & responsibilities: Responsible for developing the knowledge and skills of a company s workforce. Work on need based training or identified training needs during review, training based on end customer feedback and skill upgrade training. Partner with various departments and identify individual and organizational training needs. Create a plan for gap analysis, training schedule and post assessment questionnaire. Create and maintain a positive and professional learning environment. Attend all the trainings given by third party trainers and replicate the same to new joiners. Assist functional heads in publish yearly training calendar for staff and ensure that the trainings are completed on time. Check for assessment sheets. Deliver, project and motivate trainees through effective training methodologies both in group and individual classroom dynamics. Manage the design, delivery and continuous improvement of training programs as well as on-going learning opportunities in support of the organizations needs. Create high quality deliverables in line with the feedback received from end customer. Actively participate in progressive disciplinary process for employees not able to meet or maintain standards of excellence. Over see that new joinee induction, departmental induction, quarterly reviews are conducted by respective in charges on time and every time. Perform other related duties as assigned or requested. Preferred candidate profile : Minimum Qualifications MBA -HR Must have interest to work in healthcare industry. Technical Qualifications Computer Knowledge. Coordination with incharges and ability to work in a team. Excellent written and Verbal communication skills. Base Work Location: Ankura Hospital, AS Rao Nagar Must be flexible to visit Units as per schedule. .: Adminstration Job Type: Full Time Job Location: A.S. Rao Nagar LB Nagar Uppal Previous Post Test Caption Test Description goes like this
Role & responsibilities: Responsible for developing the knowledge and skills of a company’s workforce. Work on need based training or identified training needs during review, training based on end customer feedback and skill upgrade training. Partner with various departments and identify individual and organizational training needs. Create a plan for gap analysis, training schedule and post assessment questionnaire. Create and maintain a positive and professional learning environment. Attend all the trainings given by third party trainers and replicate the same to new joiners. Assist functional heads in publish yearly training calendar for staff and ensure that the trainings are completed on time. Check for assessment sheets. Deliver, project and motivate trainees through effective training methodologies both in group and individual classroom dynamics. Manage the design, delivery and continuous improvement of training programs as well as on-going learning opportunities in support of the organizations needs. Create high quality deliverables in line with the feedback received from end customer. Actively participate in progressive disciplinary process for employees not able to meet or maintain standards of excellence. Over see that new joinee induction, departmental induction, quarterly reviews are conducted by respective in charges on time and every time. Perform other related duties as assigned or requested. Preferred candidate profile : Minimum Qualifications – MBA -HR Must have interest to work in healthcare industry. Technical Qualifications – Computer Knowledge. Coordination with incharges and ability to work in a team. Excellent written and Verbal communication skills. Base Work Location: Ankura Hospital, AS Rao Nagar Must be flexible to visit Units as per schedule. .: Adminstration Job Type: Full Time Job Location: A.S. Rao Nagar LB Nagar Uppal
Role & responsibilities The Central Laboratory Manager will lead and manage operations of the Central Lab at Ankura Hospital, ensuring standardized, efficient, and high-quality diagnostic services across all Ankura Hospital branches. This role involves managing centralized testing, maintaining NABL/NABH compliance, streamlining inter-branch sample logistics, and ensuring consistency in lab quality, TAT, and reporting standards across the network. Central Lab Oversight: Manage the core operations of Ankuras Central Lab, overseeing all major diagnostic modalities (Biochemistry, Microbiology, Hematology, Pathology, Immunology, etc.). Ensure timely processing and reporting of samples received from all Ankura locations. Maintain a centralized reporting dashboard for lab performance across branches. Multi-Location Coordination: Work closely with Lab Technologists, Quality Leads, and Unit Heads across branches to ensure sample collection, transportation, and reporting are aligned with SLAs. Monitor and audit branch labs to ensure sample integrity, documentation accuracy, and protocol adherence before dispatch to the Central Lab. Act as the single point of contact for all lab-related escalations across units. Quality & Accreditation Management: Ensure that the Central Lab complies with NABL standards and maintains readiness for surveillance audits. Harmonize SOPs across branches for pre-analytical, analytical, and post-analytical processes. Implement internal quality control (IQC) and participate in EQAS programs for inter-lab accuracy checks. Team Leadership & Development: Lead a team of senior technologists, quality officers, phlebotomy coordinators, and support staff at the Central Lab. Conduct regular training and assessments to upgrade skills of lab teams across units. Drive a culture of process discipline, accountability, and continuous improvement. Technology & LIS Oversight: Oversee the implementation and usage of LIS(Laboratory Information System) across branches and central lab. Collaborate with IT to ensure seamless data flow, auto-validation, and centralized report access. Work with OEMs and vendors for analyzer integration, calibration, and preventive maintenance. Sample Logistics & Inventory: Develop and manage an efficient sample transportation system from branches to the Central Lab, with TAT adherence. Ensure optimal inventory of reagents, consumables, and supplies at the central lab and monitor reorder levels across units. Streamline vendor relationships and procurement coordination with central supply chain team. Performance Monitoring & Reporting: Establish KPIs for lab operations across all unitsTAT, error rates, EQAS scores, equipment downtime, etc. Monitor and present CPRT (Cost Per Reportable Test) and Lab Cost Analysis Publish monthly dashboards and operational reports to management with analysis and improvement actions. Ensure patient feedback related to lab services is reviewed and addressed promptly. Job Specifications Educational Qualification M.Sc. in Medical Lab Technology (MLT) / Microbiology / Biochemistry / Life Sciences (MBA in Healthcare Management preferred) Experience: Minimum 10 years in hospital lab services, with at least 3-5 years managing centralized or multi-site operations in a NABL-accredited environment. Certifications: NABL Internal Auditor Certification preferred but not mandatory Work Location: Attapur Must be flexible to travel.
Role & responsibilities The Central Laboratory Manager will lead and manage operations of the Central Lab at Ankura Hospital, ensuring standardized, efficient, and high-quality diagnostic services across all Ankura Hospital branches. This role involves managing centralized testing, maintaining NABL/NABH compliance, streamlining inter-branch sample logistics, and ensuring consistency in lab quality, TAT, and reporting standards across the network. Central Lab Oversight: Manage the core operations of Ankuras Central Lab, overseeing all major diagnostic modalities (Biochemistry, Microbiology, Hematology, Pathology, Immunology, etc.). Ensure timely processing and reporting of samples received from all Ankura locations. Maintain a centralized reporting dashboard for lab performance across branches. Multi-Location Coordination: Work closely with Lab Technologists, Quality Leads, and Unit Heads across branches to ensure sample collection, transportation, and reporting are aligned with SLAs. Monitor and audit branch labs to ensure sample integrity, documentation accuracy, and protocol adherence before dispatch to the Central Lab. Act as the single point of contact for all lab-related escalations across units. Quality & Accreditation Management: Ensure that the Central Lab complies with NABL standards and maintains readiness for surveillance audits. Harmonize SOPs across branches for pre-analytical, analytical, and post-analytical processes. Implement internal quality control (IQC) and participate in EQAS programs for inter-lab accuracy checks. Team Leadership & Development: Lead a team of senior technologists, quality officers, phlebotomy coordinators, and support staff at the Central Lab. Conduct regular training and assessments to upgrade skills of lab teams across units. Drive a culture of process discipline, accountability, and continuous improvement. Technology & LIS Oversight: Oversee the implementation and usage of LIS(Laboratory Information System) across branches and central lab. Collaborate with IT to ensure seamless data flow, auto-validation, and centralized report access. Work with OEMs and vendors for analyzer integration, calibration, and preventive maintenance. Sample Logistics & Inventory: Develop and manage an efficient sample transportation system from branches to the Central Lab, with TAT adherence. Ensure optimal inventory of reagents, consumables, and supplies at the central lab and monitor reorder levels across units. Streamline vendor relationships and procurement coordination with central supply chain team. Performance Monitoring & Reporting: Establish KPIs for lab operations across all unitsTAT, error rates, EQAS scores, equipment downtime, etc. Monitor and present CPRT (Cost Per Reportable Test) and Lab Cost Analysis Publish monthly dashboards and operational reports to management with analysis and improvement actions. Ensure patient feedback related to lab services is reviewed and addressed promptly. Job Specifications Educational Qualification M.Sc. in Medical Lab Technology (MLT) / Microbiology / Biochemistry / Life Sciences (MBA in Healthcare Management preferred) Experience: Minimum 10 years in hospital lab services, with at least 3-5 years managing centralized or multi-site operations in a NABL-accredited environment. Certifications: NABL Internal Auditor Certification preferred but not mandatory Work Location: Attapur Must be flexible to travel.
Roles and Responsibilities Manage attendance, leaves, payroll processing, and other HR operations. Ensure compliance with company policies and procedures related to employee engagement, exit formalities, grievance handling, and industrial relations. Handle new joiner onboarding process and resolve any issues that may arise during the probationary period. Maintain accurate records of employee data and perform regular audits to ensure accuracy. Provide support in resolving conflicts between employees or between an employee and management. Compliance experience to NABH is added advantage Recruitment of Hospital Staff Desired Candidate Profile 5-8 years of experience in HR Generalist activities (payroll administration). Qualification: MBA/PGDM preferred Strong understanding of HR Operations, Payroll, Onboarding, Employee Engagement, Exit Formalities, Grievance Handling & Attendance Management.
Roles & Responsibilities Responsible for DNB program and Accreditation process with NBE. Responsible for admission process. Should know the registration process of DNB trainee with NBE. Should provide guidance to the students during entire course. Responsible for conducting internal and external exams. Should Coordinate with department HODs. Responsible for maintaining books in the library. Any other works as assigned by the management. Job Specification: Educational Qualification – Any Graduate Work Experience – With minimum 3 years in healthcare as DNB Coordinator Good Communication skills Must be flexible to travel .: Adminstration Job Type: Full Time Job Location: Hyderabad
Roles & Responsibilities Responsible for DNB program and Accreditation process with NBE. Responsible for admission process. Should know the registration process of DNB trainee with NBE. Should provide guidance to the students during entire course. Responsible for conducting internal and external exams. Should Coordinate with department HODs. Responsible for maintaining books in the library. Any other works as assigned by the management. Job Specification: Educational Qualification – Any Graduate Work Experience – With minimum 3 years in healthcare as DNB Coordinator Good Communication skills Must be flexible to travel .: Adminstration Job Type: Full Time Job Location: Hyderabad
Roles and Responsibilities Manage attendance, leaves, payroll processing, and other HR operations. Ensure compliance with company policies and procedures related to employee engagement, exit formalities, grievance handling, and industrial relations. Handle new joiner onboarding process and resolve any issues that may arise during the probationary period. Maintain accurate records of employee data and perform regular audits to ensure accuracy. Provide support in resolving conflicts between employees or between an employee and management. Compliance experience to NABH is added advantage. Recruitment of Hospital Staff. Desired Candidate Profile 5-10 years of experience in HR Generalist activities (payroll administration). Qualification: MBA/PGDM preferred. Strong understanding of HR Operations, Payroll, Onboarding, Employee Engagement, Exit Formalities, Grievance Handling & Attendance Management.
Front Office Executive/OP Executive - Pune - Ankura Hospital Front Office Executive/OP Executive Pune Front Office Executive/OP Executive Pune ROLES & RESPONSIBILITIES Initiate records for new patients and create computer index Emergency cases should be guided to Emergency department without any delay, reception should alert the emergency transport team to provide all help such as stretcher or wheel chair transferring patient comfortably without any delays. Handling patients appointments & rescheduling wherever necessary in consultation with medical director. Updating of patient information, billing & payment collection To check & be informed on consultants shifts & timings To capture all important patient Registration details according to Govt ID Card & generate a unique MRN number. If the patient is for admission, then Govt ID has to be filed in the case sheet & admission has to be done with all proper documents To ensure all consents are taken from the patient or attendant during the admission. To collect advance from IP patient according to the required treatment as per organisation policy. To support the IP Billing dept. whenever required.(Advance collection, Bill closure, settlements etc.) If the patient is referred by an outside consultant, reference slip details to be entered in a register. Coordinate with all the sub specialty consultants regarding the OP patients and IP patient s visits. As soon as patient is admitted, should inform the respective area / ward in charge and the consultant In charge other stake holders. At the start of shift, executive should make sure that doctors schedule is available, computers are working and telephones are in working order. Particulars of all the admitted patients should be always kept available at the reception. List of telephone numbers of all the Consultants and staff attached with the hospital should be readily available at the reception. Alert call should be made in case of any Code blue, and Code red cases arrives. Ensuring branding material / collaterals are available at OPD in order. Job Specifications: Minimum Qualifications Graduate/MHM/MHA Technical Qualifications Computer Knowledge Minimum 1 5 years as FOE/OP Executive in hospitals Able to speak local language, English and Hindi Flexibility to work rotational shifts .: Adminstration Job Type: Full Time Job Location: Pune Maximum allowed file size is 100 MB. Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Key Roles & Responsibilities: Digital Marketing Expertise: Hands-on experience with Paid Platforms: Google Ads (Search, Display, YouTube) Meta Ads (Facebook & Instagram) Programmatic Ads (preferred) SEO & SEM: Deep knowledge of search optimization and paid search for healthcare-related keywords. Social Media Management: Strategy and content planning for platforms like Instagram, Facebook, LinkedIn, and YouTube. Analytics: Proficiency in Google Analytics, Meta Pixel, Tag Manager, and performance dashboards. Content Strategy: Coordinating with content teams to create high-performing campaigns aligned with women and child healthcare services. Email & SMS Marketing: Campaigns for patient engagement, follow-ups, and promotions. Track daily spends, CPL, CTR, and conversion rates take corrective actions quickly. Ensure accurate conversion tracking via Google Tag Manager, Pixel, and UTM tagging. Drive A/B testing for creatives, targeting, and landing pages. Review lead quality and coordinate with CRM to improve appointment conversion. Manage the agency relationship with weekly performance reviews and clear KPIs. Deliver weekly & monthly performance dashboards to leadership. CRM & Patient Journey Management: CRM Tools: Knowledge of healthcare CRMs like Salesforce Health Cloud, Zoho CRM, or industry-specific platforms. Patient Lifecycle Management: Ability to map and manage patient journeys, from awareness to consultation, treatment, and follow-up. Lead Nurturing & Conversion: Automation workflows, drip campaigns, and retention strategies. Data Segmentation: Personalized campaigns based on patient demographics, history, and interest. HIPAA/Data Privacy: Awareness of healthcare data regulations and ethical digital communication practices. Additional Requirements: Experience working in a multi-unit hospital or healthcare chain is strongly preferred. Ability to collaborate with clinical, operations, and IT teams. Strong understanding of healthcare KPIs and ROI measurement for campaigns. Educational Qualifications: Bachelors degree in Marketing, Business Administration, or related field (mandatory) Masters degree or PG Diploma in Digital Marketing / Healthcare Management (preferred) Certifications in Google Ads, Meta Blueprint, HubSpot, Salesforce, or similar platforms are a strong advantage Experience: 8-10 years of hands-on experience in digital marketing and CRM, preferably in the healthcare or hospital industry Proven track record in managing digital campaigns, patient lead funnels, and multi-location brand presence Proven experience managing budgets of 50-70 lakhs/month+. Analytical mindset data over opinion . Excellent coordination & communication skills.
Role & responsibilities Developing and implementing strategies: Developing and implementing an Activation strategy for the market, and liaising with branding & sales teams to ensure the effectiveness of promotions Managing events: Conducting events & Managing relationships with agencies and key accounts to organize activities that align with the company's brand value Coordinating market research: Assisting in and coordinating competition market research activities Data management: Managing and sharing data with the corporate team on weekly/monthly activities done along with attendance, effectiveness, spends and ROI. Building relationships: Creating and maintaining relationships with agencies, RWA committee, School leadership team and doctors for activation camps. Other responsibilities of a marketing activation executive may include: Planning and activating monthly calendar, Execution of recurrent camps, outreach OPDs, developing and managing sales materials, Planning and executing fairs and events. Preferred candidate profile Minimum Qualifications - Any Graduate / MBA Marketing Must have interest to work in healthcare sector Must be flexible to do camp activities at the schedule time Technical Qualifications - MS Office. Relevant experience of at least 0 to 2 years is preferred in Marketing. Excellent written and communication skills. Excellent presentation skills. Work Location: Gachibowli / Attapur
Role & responsibilities Handling many inbound and outbound calls to and from customers, data maintenance and MIS reports. Ensure that the waiting time for patients is less. To handle entire telephone and reception activities. Answer inbound phone calls in a professional and courteous manner and record accurate notes. Converse with patients with a positive, respectful and courteous tone demonstrating a high level of customer service. Assist patients by informing them of pre requisites for doctors visit. Enter and update correct patient data into the computer data base. Maintain and update all patient accounts to reflect current information in a timely manner. Maintain Call Center standards for Quality and Productivity. Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, medical, or employment status of patients and their families. Comply with company policy and procedures and pertinent laws or regulations. Adhere to established workflow and documentation procedures. Other duties as assigned. Preferred candidate profile Qualification: Any Graduate Work Experience: 1-3 yrs exp in Call Center Having knowledge on CRM software will be an added advantage Should speak English, Telugu and Hindi Must be flexible to work in Rotational shifts Work Location : Attapur / LB Nagar