Service Engineer

Company Profile: - UNICORN Denmart Limited: is a 30 years old progressive group, recognized as the pioneer and well-established name in India market place offers widest range of International Dental Equipment’s with global standards. A brand offering world's best dental care products and services in India & SAARC region. UDL takes to its credit a PAN INDIA presence with a modernistic and fully equipped corporate office strategically located in the capital. With a strong Sales and Service support to serve the clients far and wide, UDL with its equipped and qualified team has become a strong force to reckon with.

• For details, please visit - https://www.unicorndenmart.com/
• Position - Service Engineer (CAD/CAM) Educational
• Qualification Required - B.Tech or Diploma in Mechanical
• Location to be posted - Chennai , Patna
• Minimum Experience Required - 1 to 2 years
• Reporting to - Assistant General Manager Operations & Service

Job Responsibilities:

Installation:

• Install Dental CAD CAM Machines, Dental CNC Machines, and Dental Lab Scanners at client sites, ensuring proper setup and configuration.
• Install and set up products of Brands like 3shape, Mihm-vogt, VOP, Arum, DG Shapes, VHF, Dental 3D printers, Intra Oral Scanners.
• Working on Different software’s of above Brand like – Mill Box, Apex Mill, Hyperdent, Chitoo box, 3Shape, Exocad etcs.

Training:

• Provide comprehensive training to clients on the use and maintenance of dental CAD CAM machines, dental CNC machines, and dental lab scanners.

Repair & Maintenance:

• Perform regular maintenance, diagnose issues, and repair Dental CAD CAM Machines, Dental CNC Machines, and Dental Lab Scanners.
• Diagnose and repair mechanical and software issues to ensure optimal machine performance.

Demonstration:

• Provide comprehensive demonstrations of the equipment to clients, showcasing its features and capabilities.

Troubleshooting:

• Quickly identify and resolve technical issues related to Dental CAD CAM Machines, Dental CNC Machines, and Dental Lab Scanners.

Customer Support:

• Offer exceptional customer service and technical support to clients, both on-site and remotely.

Documentation:

• Maintain accurate records of installations, repairs, and maintenance activities.

Travel:

• Travel to client locations as required for installations, repairs, and support.

Mandatory Experience Required:

• Technical Knowledge:
• In-depth knowledge of Dental CAD CAM Machines.
• Familiarity with Dental CNC Machines.
• Understanding of Furnaces used in dental applications.
• Proficient in using and troubleshooting Dental Lab Scanners.
• Strong knowledge of computer hardware and Windows operating system installation.

Skills:

• Excellent problem-solving skills and attention to detail.
• Strong communication skills for effective client interactions.
• Ability to work independently and as part of a team.
• Travel-friendly and adaptable to different work environments.

Regards,

Gauransh Pandey

HR Executive

Unicorn Denmart Limited

9871655339