Service Engineer (Solar Background)

About enPossibilities:At enPossibilities we enable Possibilities in the energy value chain.We promote solar products from Tier 1 OEM companies to pan India solar EPC companies. The company is an authorized distributor of Solis string inverters, Saatvik Green solar PV modules, Vikram Solar, Jinko Solar, JA Solar PV and Swelect modules. The company operates from multiple warehouses across India, the major ones being at Bengaluru (Bidadi), Chennai, Coimbatore, Gurugram, Hyderabad Pune, Kochi, Jaipur, Ahmedabad, Bhiwandi & Vijaywada.

We believe in fostering talent and providing a platform for young professionals to grow and excel in their careers. We are currently seeking dedicated and dynamic individuals to join our operations team.

Designation: Service Engineer

Department: Technical Support & Service

Location: Kochi, Kerala

Reports To: Deputy Manager-Technical Support & Service

Shift Time: 9:00 AM to 6:00 PM

Experience: 0-1 Year

Key Responsibilities:

• Install inverters, and associated equipment on commercial properties, ensuring adherence to safety and quality standards.
• Conduct routine inspections and preventive maintenance to maximize system performance and longevity.
• Diagnose and resolve technical issues, including wiring problems, equipment malfunctions, and system failures.
• Perform on-site repairs and replacements of faulty components or equipment to restore solar system functionality.
• Provide excellent customer service by addressing inquiries, explaining system operation, and offering guidance on system optimization.
• Utilize monitoring systems to track system performance, identify issues, and proactively address them.
• Maintain accurate records of service visits, equipment specifications, and repair activities.
• Adhere to safety protocols, standards, and regulations to ensure a secure work environment and safe installations.
• Stay updated on the latest advancements in solar technology and equipment to effectively service and troubleshoot systems.
• Collaborate with cross-functional teams, including sales, design, and project management, to ensure seamless project execution.

Qualifications:

• A bachelor's degree in electrical engineering, renewable energy, or a related field is preferred.
• Strong communication and customer service skills are crucial for interacting with clients.
• Strong analytical and problem-solving abilities to diagnose and resolve technical issues.

The role of a Service Engineer is vital in ensuring the efficient operation of renewable energy systems and providing high-quality customer support. It requires a combination of technical expertise, communication skills, and a commitment to safety and sustainability.

enPossibilities Pvt. Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Benefits:

• Health insurance
• Paid sick time
• Provident Fund
• Work from home

Work Location: In person