Service Engineer

4 - 5 years

3 - 6 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

To manage and respond timely on customer calls for assigned territory.
  • Independent execution of Installation/ commissioning, overhauling and Troubleshooting of Screw Pump /Booster, Blowers, Claw pump and MVR.
  • Ensure the service call attendance and resolution at the site within the predefined timeline
  • Supporting customers through technical and administrative activities
  • Understanding customer needs and concerns/Providing a high level of customer service
  • Preparing and submitting service reports/ Providing technical directions to the team.
  • Providing the installation, operation and maintenance training to internal and external customers
  • Participating in the training of new team members.
  • Suggesting the adequate spare part for stocking at the site to minimize the machine downtime
  • Supporting the Aftermarket spare sale team to maximize AMC coverage.
  • Close coordination with the factory team to ensure timely availability of spares on site.
  • Supporting spare sales and execution team for payment follow ups.

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