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Jobs in navi mumbai
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PVR Controls
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Service Engineer

Service Engineer

2 - 5 years

|

2 - 3 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

technical support service engineering problem solving electronics engineering technical skills problem analysis product knowledge troubleshooting customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Provide
remote
technical support via phone, email, and chat.
Troubleshoot and resolve electronic product issues efficiently.
Guide customers on installation, operation, and maintenance.
Collaborate with the internal technical team for escalations.
Maintain service logs, documentation, and FAQs.
Conduct virtual product training sessions for customers.
Ensure a high level of customer satisfaction and quick issue resolution.

Requirements:

Diploma/Degree in Electronics, Electrical, or related field.
2+ years of experience in technical/customer support (electronics/automation preferred).
Strong troubleshooting skills in electronic circuits and components.
Excellent communication and problem-solving skills.
Ability to explain complex technical issues in simple terms.

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Appliances, Electrical, and Electronics Manufacturing

Navi Mumbai Maharashtra

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