Service Engineer

As a Service Engineer at iPlanet Care, a valued Apple Partner with a significant presence across South India, your role will involve diagnosing, repairing, and maintaining Apple products such as iPhones, iPads, and Macs. Your technical expertise and passion for repairing Apple products will set you apart. Key Responsibilities: - Install and test products to ensure correct functionality. - Adhere to installation and operation manuals. - Respond to service requests and repair products. - Utilize diagnostic tools to determine repair plans. - Educate customers on product usage. - Promptly escalate issues to managers. - Demonstrate proficiency in using necessary tools and equipment. - Maintain service reports after each appointment. - Collaborate with managers and fellow service technicians. - Comply with safety regulations and industry standards. Qualifications Required: - Freshers with a Diploma or Bachelor degree in Electricals or Electronics. - Technical knowledge of Apple products. - Excellent customer service and communication skills. If you possess the technical expertise and dedication to customer satisfaction, we encourage you to apply for this role. About Us: Consolidated is a diversified Consumer Electronics, IT Infra, and Value Added Services company with Business Verticals of Retail, Service, B2B, and Wellness. As an Apple Partner, we offer competitive salary, an inclusive culture, cross-functional collaboration, career growth opportunities, merit-based advancement, performance-based incentives, and recognition programs. Join us now and be a part of our team.,