Service Engineer

Job Description

Service Engineer Your role To maximize the customer satisfaction on our service quality and capability with providing efficient and professional field service and professional consultancy while promoting service products to support CTS business growth Job Description: Independently execute daily service work in field, such as start-up, installation of compressor equipment & systems, regular maintenance & troubleshooting According to customer needs, received orders and in line with internal standards & processes provide high quality field service to customers in agreed schedule and high quality Take active care and further develop professional relationship with customers and be as a solution provider Actively daily cooperate and timely communicate with CTS teams and to ensure proper information flow and maximizing customer satisfaction Timely and completely plan and report all own activities and data in line with internal standards via dedicated system Prepare details of spares required by customers, track service orders and follow up Aware of Safety procedures during job execution To succeed, you will need Experience Requirements Minimum 03 years of relevant experience (experience in Compressor maintenance or repair preferred) Knowledge / Educational requirements Diploma in Mechanical Engineering (DME), Electrical Engineering (DEE), or Bachelors degree in Mechanical/Electrical Engineering (BE) Languages: fluent in - English, local language Basic Electrical knowledge is an advantage Knowledge in Piping is plus A valid 4-wheeler driving license is preferred Personality requirements Independent, self-driven, and results-oriented with a positive, can-do attitude Strong technical mindset with a passion for learning and development Proactive, with excellent communication skills Capable of planning, prioritizing, and managing work efficiently, even under pressure Collaborative team player Willingness and ability to travel extensively on short notice