3681 Service Desk Jobs - Page 24

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standar...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

Job Summary: The Help Desk Technician will provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and networking. You will handle level 1 (and possibly level 2) support tickets, either remotely or in-person, and work closely with the IT team to resolve technical problems efficiently. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system Diagnose and troubleshoot basic technical issues related to software, hardware, printers, and networks Provide remote or in-person support to resolve issues quickly and professionally Walk users through step-by-st...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE :- NORMAL GRADUATES -- 1+ Years of Exp --- MBA / BTECH -- ELIGIBLE HAVING 8 MONTHS PLUS EXP SALARY -- Rs 5.50 LPA -- FOR 1+ Years of Exp SALARY -- Rs 7.00 LPA -- FOR 2+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Ma...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? mprove workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? Ability to meet deadlinesAdaptable an...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standar...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...