Service Delivery Ops Associate

About The Role

Skill required: Treasury - Treasury Cash Pooling & Netting

Designation: Service Delivery Ops Associate

Qualifications:BCom

Years of Experience:1 - 3 Years
Language - Ability:English - Advanced
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com

What would you do Meet SLAs and KPIs.Escalate any issues to team lead.Adhere to the deadlines of client and currencies. Keep abreast of the new changes in the markets rules. Ensure up to date standard operating procedures.Meet SLAs and KPIs.Escalate any issues to team lead.Adhere to the deadlines of client and currencies. Keep abreast of the new changes in the markets rules. Ensure up to date standard operating procedures.Meet SLAs and KPIs.Escalate any issues to team lead.Adhere to the deadlines of client and currencies. Keep abreast of the new changes in the markets rules. Ensure up to date standard operating procedures.

What are we looking for Play active role in identifying opportunities inprocess improvements.Ensure timely completion of the market specific tasks.Endeavour to learn as many functions as possible.1-2-1 with the team leaders to track self-performance and identify areas of improvement.Complete daily checklist in timely manner.Ensure that the process documents are up to date and capture all new updates in the market.Manage fluctuating volume.Day today issues.Play active role in identifying opportunities inprocess improvements.Ensure timely completion of the market specific tasks.Endeavour to learn as many functions as possible.1-2-1 with the team leaders to track self-performance and identify areas of improvement.Complete daily checklist in timely manner.Ensure that the process documents are up to date and capture all new updates in the market.Manage fluctuating volume.Day today issues.
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Qualification
BCom