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Sequoia Healthcare Limited
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Service Coordinator

Service Coordinator

Sequoia Healthcare Limited

1 - 2 years

0 Lacs

India

Posted:2 months ago| Platform: GlassDoor logo

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Skills Required

service maintenance contracts communication documentation reporting coordination

Work Mode

On-site

Job Type

Full Time

Job Description

Job description Role & responsibilities Receive and log service call requests from customers Assign service calls to field engineers and monitor job completion status Coordinate for preventive maintenance schedules and ensure timely execution Track warranty coverage and manage renewals of service contracts such as AMC and CMC Maintain service logs, equipment history, and customer communication records Ensure service-related documentation and reporting are updated regularly Manage customer inquiries and issues Collect and document customer feedback to ensure satisfaction after service visits Preferred candidate profile 1-2 years of experience in service coordination for medical or industrial equipments Strong communication, coordination, and problem-solving skills. Proficient in Microsoft Office Preferred for only Female Candidates Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person

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Service Coordinator