Service Coordinator

Company Description

Euronics, founded in 2002, has become a leading innovator in public washroom automation accessories, catering largely to the Indian IT and hospitality sectors. The company has expanded into industrial and entrance accessories, focusing on a direct supply chain strategy to meet consumer needs. With a significant presence across various sectors including IT, hospitality, and retail, Euronics stands as a top brand in India. The company operates with over 30 offices in India and four international offices, driven by a workforce exceeding 500 employees. Continuous product innovation and use of technology are central to Euronics' vision for growth.

Role Description

This is a full-time, on-site role for a Service Coordinator located in Hyderabad. The Service Coordinator will be responsible for managing service operations and ensuring customer satisfaction. Daily tasks include coordinating service schedules, managing customer inquiries, and ensuring timely service delivery. The role also involves collaborating with team members to improve operational efficiencies and maintain high service standards.

Qualifications

• Service Coordination and Operations Management skills
• Excellent Interpersonal Skills and Communication skills
• Customer Service skills
• Ability to work effectively in a team environment
• Problem-solving and critical-thinking abilities
• Previous experience in a similar role is beneficial
• Bachelor's degree in Business Administration, Management, or a related field