We are looking for a friendly, organized, and customer-focused Front Desk Executive to join our service center team. If you have great communication skills and enjoy helping customers, we’d love to meet you! 💼 Responsibilities: Greet customers and visitors in a professional manner. Answer phone calls and respond to inquiries. Schedule and manage appointments. Maintain customer records and service requests. Coordinate with service staff to ensure smooth operations. Handle billing, payments, and basic administrative tasks. 📌 Requirements: Minimum education: Plus 2 Good communication skills (English + local language). Basic computer knowledge (MS Office, Email). Pleasant personality and customer service mindset. Previous front desk or receptionist experience preferred, but freshers can apply. 🕒 Working Hours: 9.30 AM to 7 PM 💰 Salary: ₹13,000 – ₹20,000 per month 📩 How to Apply: Call Hr in charge at 9846802008 Join us and be the first smile our customers see!
Act as the primary point of contact between customers and the in-house service team Schedule, coordinate, and monitor repair and maintenance activities Generate service job sheets, track service orders, and maintain accurate records in the system Communicate clearly with customers regarding service updates, timelines, and any required approvals Assign tasks to technicians based on workload, priority, and skill level Follow up on parts ordering, delivery timelines, and inventory coordination Prepare daily, weekly, and monthly service reports for management review Ensure all customer interactions are professional, timely, and solution-oriented Assist with warranty claims and documentation processing Maintain a clean, organized, and efficient service environment Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Work Location: In person Speak with the employer +91 9846802008
Hiring: Customer Care Executive for Premium Service Center (iPromax) Location: Kochi (Near Stadium Round/Kaloor) Salary: ₹13,000 - ₹20,000 + Incentives About Us: iPromax is Kochi’s premium repair hub for Apple, PlayStation, and Pixel devices. We don’t just fix gadgets; we deliver a luxury experience. What you will do: Talk to premium clients about their device repairs (iPhone, MacBook, Gaming Consoles). Update customers on repair status via Phone & WhatsApp. Manage service appointments and feedback. Requirements: Excellent spoken Malayalam & English (mandatory). Polite, patient, and professional tone. Basic computer skills (Excel/Google Sheets). Experience in service centers is a plus, but freshers with good communication are welcome. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Work Location: In person
Hiring: Customer Care Executive for Premium Service Center (iPromax) Location: Kochi (Near Stadium Round/Kaloor) Salary: ₹13,000 - ₹20,000 + Incentives About Us: iPromax is Kochi’s premium repair hub for Apple, PlayStation, and Pixel devices. We don’t just fix gadgets; we deliver a luxury experience. What you will do: Talk to premium clients about their device repairs (iPhone, MacBook, Gaming Consoles). Update customers on repair status via Phone & WhatsApp. Manage service appointments and feedback. Requirements: Excellent spoken Malayalam & English (mandatory). Polite, patient, and professional tone. Basic computer skills (Excel/Google Sheets). Experience in service centers is a plus, but freshers with good communication are welcome. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Work Location: In person