Service Coordinator

0 years

2 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Act as the primary point of contact between customers and the in-house service team
  • Schedule, coordinate, and monitor repair and maintenance activities
  • Generate service job sheets, track service orders, and maintain accurate records in the system
  • Communicate clearly with customers regarding service updates, timelines, and any required approvals
  • Assign tasks to technicians based on workload, priority, and skill level
  • Follow up on parts ordering, delivery timelines, and inventory coordination
  • Prepare daily, weekly, and monthly service reports for management review
  • Ensure all customer interactions are professional, timely, and solution-oriented
  • Assist with warranty claims and documentation processing
  • Maintain a clean, organized, and efficient service environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person

Speak with the employer
+91 9846802008

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