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Talkdesk
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Senior Workday Systems Administrator

Senior Workday Systems Administrator

Talkdesk

5 - 10 years

7 - 11 Lacs

Bengaluru

Posted:8 hours ago| Platform:

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Skills Required

Administration Payroll Usage Compliance Project management Customer service Management Customer experience Troubleshooting Analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

We re looking for a

Senior Workday Systems Administrator

to help us take our Workday system to the next level. In this role, you ll work closely with our People and Payroll teams to ensure smooth operations, continuous improvements, and a seamless user experience across the organization.

We re seeking someone who is a self-starter, loves solving problems, and brings a positive, collaborative spirit to the team. If you enjoy working in a dynamic environment and thrive on helping people, we d love to meet you!

Responsibilities:

Partner on People & Payroll initiatives from start to finish including gathering business requirements, reviewing processes, managing projects, testing, training, creating documentation, and configuring business processes.
Provide day-to-day support for our Workday system, troubleshoot issues, and manage support cases to resolution.
Support and enhance all areas of Workday including HCM, Benefits, Payroll, Absence, Time Tracking, and Performance to create a smooth and engaging employee experience.
Configure and maintain Workday modules; hands-on configuration experience in one or more modules is required.
Work closely with other teams across the company and vendors to ensure Workday integrates seamlessly with other systems.
Build and maintain custom and standard reports and dashboards to support analytics and compliance.
Manage security configuration, user access and compliance within Workday.
Develop, test, and roll out system enhancements and new features to meet evolving business needs.

Qualifications:

5+ years of professional experience in Workday.
Workday US Payroll configuration experience is required.
Experience working with hire-to-retire processes.
Experience supporting a global organization is preferred.
A great customer service attitude.
Ability to identify gaps in business requirements, including a strong ability to ask the right questions to fill in the gaps.
Excellent troubleshooting skills, capable of fostering strong relationships with other stakeholders.
Ability to work independently while being a strong team player.

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

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Senior Workday Systems Administrator