Senior Technical Program Manager

About the Role We re looking for a highly organized and strategic Technical Program Manager (TPM) to lead complex, cross-functional initiatives across our Product & Engineering teams. In this role, you ll drive execution from planning through release, ensuring alignment, accountability, and delivery across multiple stakeholders. You ll be the connective tissue that turns strategy into action, managing programs that accelerate product delivery, improve operational efficiency, and reduce delivery risk. Responsibilities Drive end-to-end program management for key product and platform initiatives from roadmap alignment through release Collaborate with Product, Engineering, Design, QA, and cross-functional teams to scope projects, define milestones, and track progress Build and maintain operating cadences such as planning sessions, status reviews, and retrospectives to ensure visibility and execution Identify and proactively manage risks, dependencies, and trade-offs across teams Ensure readiness for releases through coordination of QA, documentation, support enablement, and stakeholder communication Drive continuous improvement in product delivery processes, tooling, and team operations Provide clear reporting and program insights to leadership, escalating issues and blockers early Act as a strategic thought partner to team leads, helping translate vision into actionable plans Qualifications 5-8+ years of experience in Technical Program Management, Product Operations, or a related role within a SaaS or tech environment Strong understanding of agile development practices and SDLC Proven ability to lead large, cross-functional programs with multiple workstreams Exceptional organizational, communication, and stakeholder management skills Comfortable with ambiguity, change, and fast-paced environments Experience with program tracking tools (e.g., Jira, Asana, Confluence, Smartsheet) Technical background or familiarity with engineering concepts is a strong plus Nice to Have Experience working with globally distributed teams Background in release management or product operations PMP, Scrum, or Agile certification Work Environment and Physical Requirements: Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)