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Senior UC Engineering Consultant

Senior UC Engineering Consultant

Miratech

5 - 8 years

10 - 14 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:3 days ago| Platform:

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Skills Required

VMware Ccie Networking IVR DNS VOIP microsoft cisco Monitoring CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community.
The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects.

Responsibilities:

Architect, deploy, and maintain Cisco Unified Communications solutions including CUCM 14 +15 , Unity Connection, Webex, and associated voice infrastructure.
Diagnose and optimise VoIP systems, SIP routing, and collaboration platforms to ensure high availability and performance.
Lead end-to-end UC projects such as system upgrades, platform migrations, and third-party integrations.
Collaborate with internal stakeholders and external vendors to deliver secure, scalable, and resilient communication environments.
Maintain comprehensive documentation including technical manuals, user guides, and project artefacts.

5+ years of experience working in Unified Communications (UC) environments.
In-depth knowledge of Cisco technologies including CUCM, Unity Voicemail, Voice Gateways, SIP, H.323, and MGCP.
Proficient in Microsoft Teams, Webe

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Senior UC Engineering Consultant