Senior Travel Consultant

Role Overview: As a Senior Travel Consultant at Shivani Aviates / Flyeasy in Guwahati, you will be responsible for providing travel consulting services, managing travel arrangements, and handling customer service inquiries. Your daily tasks will include making reservations, coordinating itineraries, and ensuring client satisfaction. Additionally, staying updated with industry trends and travel requirements to offer the best service to clients is essential. Key Responsibilities: - Coordinate tour logistics and manage supplier communications - Prepare itineraries and ensure seamless end-to-end operations - Provide excellent customer service and handle reservations efficiently - Stay up-to-date with travel management and arrangements - Work independently and as part of a team to deliver exceptional travel experiences Qualifications Required: - 4-5 years of experience in domestic and international tour operations, including North-East India - Proficient in Travel Consulting, Travel Management, and Travel Arrangements - Strong customer service and reservations skills - Excellent communication and interpersonal abilities - Bachelor's degree in Travel, Tourism, Hospitality, or related field - Familiarity with Excel, Word, ERP, Outlook, AI tools, and CRM platforms - Working knowledge of accounts, costing, and financial calculations - Exceptional organizational, communication, and planning skills - High attention to detail with the ability to manage multiple tasks under pressure - Customer-centric approach with a passion for creating memorable travel experiences (Note: Additional details about the company were not provided in the job description.) Role Overview: As a Senior Travel Consultant at Shivani Aviates / Flyeasy in Guwahati, you will be responsible for providing travel consulting services, managing travel arrangements, and handling customer service inquiries. Your daily tasks will include making reservations, coordinating itineraries, and ensuring client satisfaction. Additionally, staying updated with industry trends and travel requirements to offer the best service to clients is essential. Key Responsibilities: - Coordinate tour logistics and manage supplier communications - Prepare itineraries and ensure seamless end-to-end operations - Provide excellent customer service and handle reservations efficiently - Stay up-to-date with travel management and arrangements - Work independently and as part of a team to deliver exceptional travel experiences Qualifications Required: - 4-5 years of experience in domestic and international tour operations, including North-East India - Proficient in Travel Consulting, Travel Management, and Travel Arrangements - Strong customer service and reservations skills - Excellent communication and interpersonal abilities - Bachelor's degree in Travel, Tourism, Hospitality, or related field - Familiarity with Excel, Word, ERP, Outlook, AI tools, and CRM platforms - Working knowledge of accounts, costing, and financial calculations - Exceptional organizational, communication, and planning skills - High attention to detail with the ability to manage multiple tasks under pressure - Customer-centric approach with a passion for creating memorable travel experiences (Note: Additional details about the company were not provided in the job description.)