Senior Training Executive

Company Description

Burma Burma Restaurant & Tea Room is a unique dining experience bringing robust flavors and intriguing dishes from the streets and homes of Burma to tables across India. The restaurant celebrates Burmese culture, taste, and cooking styles, making the country's rich culinary heritage accessible in a contemporary format. Founded by childhood friends Chirag Chhajer and Ankit Gupta, Burma Burma currently owns 21 outlets nationwide. Inspired by Gupta's Burmese roots and enhanced by Chhajer's enthusiasm for food and travel, Burma Burma offers an ever-evolving menu featuring street food, tribal, and heirloom recipes, providing a wholesome dining experience with exceptional food and service.

Role Description

Training Executive – Full-Time, On-Site (Delhi–NCR)

Training Executive

Key Responsibilities

Conduct onboarding and training sessions for new team members, including service etiquette, product knowledge, and operational procedures.

Evaluate staff performance and identify training needs through regular observations and assessments.

Create and maintain training materials, SOPs, and learning modules.

Support daily floor operations to ensure training is effectively implemented and service standards are consistently met.

Organize refresher training sessions and continuous development programs.

Monitor adherence to company sop & brand standards.

Collaborate with managers and supervisors to address skill gaps and develop customized training plans.

Maintain training logs, reports, and documentation for audits and reviews.

Assist in improving guest experience by coaching staff on communication, service recovery, and operational efficiency.

Requirements:

• Strong communication and presentation skills.
• Ability to lead, motivate, and mentor team members.
• Experience in hospitality or F&B operations is preferred.
• Strong understanding of service standards, guest handling, and operational workflows.
• Attention to detail and ability to work in a fast-paced environment.