Senior Telecaller

MMB IT Solutions, a fast-growing IT and software company, is looking for an experienced and confident Senior Tele Caller to join our dynamic sales and support team. The ideal candidate will have strong communication skills, the ability to convert leads into business opportunities, and a passion for delivering excellent client service. If you are someone who enjoys interacting with customers and driving results, this role is for you!

Key Responsibilities:

• Make outbound calls to potential clients and explain our IT services & software solutions.
• Follow up with leads, understand their requirements, and convert them into qualified prospects.
• Maintain strong customer relationships and provide timely support.
• Achieve and exceed monthly targets and KPIs set by the company.
• Train and guide junior tele callers when required.
• Keep records of calls, follow-ups, and sales data in CRM/Excel.
• Participate in team meetings and contribute to improvement strategies.

Required Skills & Qualifications:

• Minimum 2+ years of experience as a tele caller or in a similar role (preferably in IT / service industry).
• Excellent communication skills in Hindi & English.
• Strong persuasion and negotiation abilities.
• Basic knowledge of computer operation, email writing, and CRM tools.
• Ability to handle customer queries professionally and confidently.
• Target-oriented with a positive attitude and results-driven mindset.

Education:

• Minimum Graduation or equivalent qualification.

Salary & Benefits:

• Competitive salary based on experience + Performance incentives
• Friendly and growth-oriented work culture
• Opportunity to grow into Team Leader / Sales Executive roles

Job Type: Full-Time
Work Location: On-site – Jaipur, Rajasthan

About MMB IT Solutions:
An innovative IT service provider offering Web Development, Mobile Apps, UI/UX, SaaS Solutions, and Digital Marketing to global clients. Join us and grow your career with a forward-thinking tech company!

Job Types: Full-time, Fresher

Pay: ₹5,000.00 - ₹25,749.09 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person