Position Summary... Financial Management: Requires knowledge of: Financial Management tools and processes; Budgeting and internal and external program Communication tools and processes To comprehend the financial plan for implementation of multiple projects. Monitor delivery schedules and cost expenditure for multiple projects within a program. Program Estimation: Requires knowledge of: Program Estimation tools and techniques ; Risk Assessment and Mitigation tools and techniques. To assess and identify the resources required for successful completion of the project of small to medium complexity. Identify potential risks for successful completion of the project. Business Operations : Requires knowledge of: Organization KPIs; Assessment techniques. To cater to key stakeholders and their priorities. Participate in business task to get things done in own unit or area. Communicate key considerations for business decision making process. Comment on the organizations business model and financial goals. Cite examples of types of information needed to make sound business decisions. Technology Landscape Awareness: Requires knowledge of: Understanding of technology strategy and its linkages to domain; Basic understanding of existing and upcoming systems, technologies and trends; Product technical information; Basic understanding of domain specific market standards; Basic understanding of methodologies and tools, processes, checkpoints. To get involved and provide support to technology/ domain stakeholders to solve complex issues (i.e. suggest what skills are needed, how does the technology impacts). Develop business cases for projects with a projected return on investment or cost savings. Demonstrate deep functional knowledge of the business unit/domain. Translate business unit/domain requirements into projects, activities, and tasks and aligns to overall technology strategy. Serve as an interpreter and conduit to connect business unit/domain needs with tangible solutions and results. Participate in creating new processes and ways of working. Program Definition: Requires knowledge of: Program Management techniques, tools and frameworks; Benefits analysis; Program Planning tools and techniques. To define goals, deliverables and schedules for managing multiple medium to high complexity projects within a program, in line with the overall strategic objectives. Create accountability matrix for the projects. Decompose the program into multiple modules and assign responsibility assignments and milestones for each module. Comprehends the operational and financial factors that drive project success. Program Monitoring and Control : Requires knowledge of: Program Monitoring and Control tools and processes; Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the projects against approved milestones and timelines. Lead cross functional and/or pillar coordination meetings to review schedule progress, health, issues/risks, and key dependencies of the projects. Take appropriate measures when required to bring program health on track in case of adversity. Influencing and Building Stakeholder Consensus: Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of Business Communication styles/techniques in ambiguous and challenging situations ; Communication channels/mediums; Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; Influencing styles. To communicate, articulately and concisely, in a one-to-one/ stakeholder meeting involving one-two teams. Proactively build personal network and seek and provide constructive feedback. Present data and logic to and influence team, customers and stakeholders. Articulate results/recommendations in a structured manner using relevant data. Actively listens to others and acknowledges different technical perspectives and connects to the product/technology in development. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
What youll do... About Team
International Technology team enables our stores and eCommerce operations across the world. The platforms that we build are used in most of the markets where Walmart has its presence (outside US). Intl Post Purchase team focuses on building customer platforms and interfaces which enables customers buy on our eComm platform generating revenue for our retail business
Were looking for senior program manager with a breadth of skills who can create and execute a plan for new strategic initiatives as well as driving the global technology platforms across Global Tech. You should be able to drive high level design, solutioning & delivery of program with our next generation platforms keeping scalability, robustness and security aspects in focus. The platforms we build will be used by customers & sellers across multiple countries with each of them being a multi billion dollar business for Walmart. You will be challenged with unparalleled complex business problems that spans across multiple countries, large number of users and data. We leverage cutting-edge technologies such as big data, machine learning, AI, real-time analytics, and high-volume, low-latency, high-availability services to achieve these goals.
What You ll Do:
As a part of the Post Purchase Program Management team you will impact the shopping of our customers to build solutions that will enable a seamless, highly scalable omni-channel experience for a multi-billion dollar enterprise. You impact the international business directly in driving technology strategies to enable the customers with the best user experience to onboard to Walmart eComm platforms. You may have to travel to the United States and other international locations, working closely with Business Stakeholders, World Class Product Teams, and fellow globally based engineering teams, bridging the gap between business and technology worlds.
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Promote and support company policies, procedures, mission, values, and standards of ethics and integrity
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Understand architectural paradigms, design patterns and software assets
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Understand and track technical issues and find solutions for program problems as they arise
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Use organization skills to manage multiple facets of a large-scale project and track progress for several programs at once
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Manage and communicate with multiple stakeholders (internal and external)
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Drive complex strategic initiatives with high visibility, critical timelines and multiple teams
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Foresee risks and adopt relevant risk mitigation strategies
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Drive complex strategic initiatives with high visibility, critical timelines and multiple teams
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Build relationships with internal/external stakeholders
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Develop, drive and implement Program / Project Management practices
What youll bring :
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An Engineering Degree - B.E/B.Tech/MS in any stream
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7+ years of Technical Program Management experience in a related industry.
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10+ years of relevant work experience in software applications environment
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Experience building processes, project management, and complex program schedules.
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Strong project management & cross-group collaboration skills
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Prior experience with implementing and driving initiatives using agile methodologies
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Solid understanding of the current web technologies and general ability to ramp up and go deep in based on need. Exposure to retail technology would be preferred.
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Think creatively and critically about architecture, and capabilities with innate curiosity and ability to self-start in an ambiguous and rapidly changing environment
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Good problem-solving skills and ability to think strategically.
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Knowledge of large-scale technical program management in product organization.
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Knowledge of Jira, Confluence, and project management tools, etc.
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Technical expertise on ecommerce platforms is a plus
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Interact with key Business Stakeholders, Engineering/Product Leaders, and Executive sponsors.
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Expert in understanding and driving complex solutions involving multiple stakeholders/teams to achieve a desired outcome in stipulated time.
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Develop, and implement processes and practices to meet business needs.
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Lead the end to end lifecycle of IDC projects and cross functional programs from inception to completion of rollouts.
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Drive quintessential agile practices in day today routine of squads.
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Coach the squad members about the ways of working Scrum, Scaled Agile or any adopted ways of working methodology
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Create excellent executive reports and do exec communications
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Use written communication skills to deliver regular program reports and verbal communication to effectively talk to team members and monitor program progress
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Work on many tasks at once, which makes multitasking skills a must-have
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Since Technical program managers work with strict deadlines, time management is an essential component of this job
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Technical program managers use problem-solving skills to isolate and solve problems with programs to keep progress on track
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Minimum Qualifications...
Minimum Qualifications:Option 1: Bachelors degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years experience in project management, program management, program operations, or related area. Option 2: 5 years experience in project management, program management, program operations, or related area. As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
Preferred Qualifications...
Building Infrastructure Technology, Building technology platforms, Change Management, Human Resources, Investigations, Managing challenging workforce issues, Product Management, Remedy System, Vendor Management
Primary Location... BLOCK- 1, PRESTIGE TECH PACIFIC PARK, SY NO. 38/1, OUTER RING ROAD KADUBEESANAHALLI, , India
